Windows 10: Unable to connect to the Internet via Ethernet Cable

Discus and support Unable to connect to the Internet via Ethernet Cable in Windows 10 Network and Sharing to solve the problem; Thank you very much all, especially Samuria. I only needed to make use of "netsh winsock reset catalog" and it worked! Discussion in 'Windows 10 Network and Sharing' started by JakubG, Apr 5, 2018.

  1. JakubG Win User

    Unable to connect to the Internet via Ethernet Cable


    Thank you very much all, especially Samuria. I only needed to make use of "netsh winsock reset catalog" and it worked!
     
    JakubG, Apr 5, 2018
    #1
  2. JakubG Win User

    Hello everyone,

    Since last Wednesday I cannot connect my PC to the Internet via Ethernet Cable. The last thing which was done was updating the system (KB4099989) the night before. Since then I tried to uninstall the update (unable) and restore the system (it didn't let me - there was an error). And finally, I checked the driver of NIC (updated/reinstalled but it didn't work out).

    Now, I'm operating via Tethering, but it's not a solution. I would be grateful for any tips/solutions.

    Regards,
    Kuba

    :)
     
    JakubG, Apr 14, 2018
    #2
  3. Maria Fab Win User
    Unable to connect to internet via Ethernet cable on Windows 10 after upgrading from Windows 7xp

    Hi Robin,

    Let us isolate your issue by answering few questions below:

    1. What error message are you getting?

    2. What do you see on the Network icon on the lower right-hand corner of your computer's screen?

    3. Type Device Manager in the Search bar. Click on
    Network Adapters. Do you see any question mark or exclamation point?

    4. In the command prompt, type ipconfig and please send us a screenshot.

    Thanks.
     
    Maria Fab, Apr 14, 2018
    #3
  4. Unable to connect to the Internet via Ethernet Cable

    Unable to connect to internet via Ethernet cable on Windows 10 after upgrading from Windows 7xp

    Hi Gerry,

    I am not a computer savvy person at all, so please forgive me, but how do I do what you are asking when I can't access he internet. I am communicating with you via my boyfriends laptop.

    Please advise.

    Thank you,

    Robin
     
    RobinLawhorn, Apr 14, 2018
    #4
  5. AddRAM Win User
    What does the Network connection look like in Device Manager ?

    Any yellow marks on it ?
     
    AddRAM, Apr 14, 2018
    #5
  6. Samuria Win User
    Open a cmd prompt type ipconfig /all post results with cable plugged in
     
    Samuria, Apr 14, 2018
    #6
  7. JakubG Win User
    There are no yellow marks in Device Manager.


    Unable to connect to the Internet via Ethernet Cable [​IMG]
     
    JakubG, Apr 14, 2018
    #7
  8. Samuria Win User

    Unable to connect to the Internet via Ethernet Cable

    In device manager delete the network connection reboot the open a admincmd prompt then type

    netsh winsock reset catalog
    netsh int ip reset c:\resetlog.txt
    ipconfig /release
    ipconfig /renew
    netsh int ipv4 reset
    netsh int ipv6 reset

    How do you connect as the ip shown is not in a normal range
     
    Samuria, Apr 15, 2018
    #8
  9. TV2
    TV2 Win User
    Some other things you can/should check in addition to the options above:

    Check to see if you can connect to your router (or modem-router) from the problem PC. (Type the router's iP into your browser address bar.)
    Check to see if you can see other PCs in your LAN (Local Network). See if you can ping them.

    Restart the router. Turn off the PC, disconnect the Ethernet cable. Turn the router off for 15-20 seconds, turn back on. Wait for it to restart. Plug the PC back in. Restart PC.
     
  10. Ben Myers Win User
    Start Device Manager again, right-click the NIC driver and select "Update driver". Click "Browse my computer for driver software", then " Let me pick from a list of available drivers on my computer". If a driver is found, install it. You may have to restart your computer for the change to take effect.

    Ben
     
    Ben Myers, Apr 15, 2018
    #10
  11. How come your Default Gateway, DHCP Server, and DNS server all point to the same IP address?
     
    DawsonvilleBill, Apr 15, 2018
    #11
  12. Berton Win User
    My defaults show:
    IPv4 Address as 192.168.1.115
    Subnet Mask 255.255.255.0
    Default Gateway 192.168.1.1

    Usually just plugging in the power to a new Router then the Ethernet cable to the computer gets Internet access.
     
    Berton, Apr 15, 2018
    #12
  13. Unable to connect to the Internet via Ethernet Cable

    He is using router's DNS servers. Maybe that is the problem.


    Try to setup DNS server manually, for example: 1.1.1.1.
    Code: wmic nicconfig where DHCPEnabled=TRUE call SetDNSServerSearchOrder ("1.1.1.1")[/quote]
     
    TairikuOkami, Apr 15, 2018
    #13
  14. Make sure you have connected to the right Ethernet network with compatible network driver. And then attempt to restart NVIDIA service in Task Manager.
     
    rickchristine, Apr 19, 2018
    #14
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Unable to connect to the Internet via Ethernet Cable

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