Windows 10: Unable to connect to update.

When I try to update my Win10 computer, I get the following message:
"We couldn't connect to the internet service."
But that's the only internet connection I can't make. Email, web browser, wireless printer, etc, all work really well, so I know there is no problem with my internet connectivity. My Windows OS, including Windows Defender, has not been updated since 1/28/2019. Any ideas?

:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.


Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

unable to connect Cameras

Hi Andy,

To assist you better with your concern, please answer the following:

• Have you tried connecting other USB devices on your computer? How was it?
  
• Since you already downloaded the drivers from your device manufacturer's website, have you checked if the version of the driver that you've downloaded is compatible with your device?

We suggest that you run the the troubleshooter for Hardware and Devices, follow the steps below:

• Press Windows key + X > Control Panel > Select
  Small icons on the View by: drop-down menu.
• Go to Troubleshooting > Hardware and Sound >
  Hardware and Devices.

Let us know what happens after following the suggested troubleshooting steps.

 

Unable to connect to Wi-Fi after installing the latest update on Windows 10

Hi,

Thank you for posting in Microsoft Community ad being part of Windows 10.

I understand that you are unable to connect to internet on your computer after installing the latest update. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• What is the make and model of your device?
• Which was the latest update (KB number) installed on your device?
• Were you able to see any error code/ error message with this issue (While searching for Wi-Fi connection)?

I suggest you to switch the wireless connection to wired internet connection and check if you are able to access internet.

This issue might have occurred due to corrupted/outdated network adapter drivers after installing the update.

Try the below troubleshooting steps and check if it helps.

Step 1: Run Network Adapter troubleshooter

Network Adapter troubleshooter find and fix the problems with wireless and other Network Adapter.

• Click on Start; in the start search type
  Troubleshooter and hit Enter.
• In the left pane, click on View all.
• Click on Network Adapter Troubleshooter.
• Click Next and follow the on-screen instructions to complete the troubleshooting process.

Step 2: Update your network driver and check if it helps

Follow the below steps:

• Press Windows key + x key on your keyboard.
• Select Device Manager.
• Expand Network adapters.
  
• Right-click on the device and click Update driver software.

If the issue still persists,

Step 3: I suggest you to download the latest drivers for Network Adapter from another computer that is able to connect to internet. Uninstall the existing drivers from the computer in the question, install the drivers manually and check
if it helps.

Follow:

• Press Windows key + x key on your keyboard.
• Select Device Manager.
• Expand Network adapters. Right-click on the device and click
  Uninstall.
• Restart the computer and check if the issue persists.

Refer the below article about: How to: Install and Update drivers in Windows 10

Hope it helps. Reply to the post with an updated status of this issue for further assistance.