Windows 10: UNABLE TO CONNECT TO WIRELESS PRINTING

UNABLE TO CONNEWCT TO WIRELESS PRINTING

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Windows 10 Wireless Printing

I am on a wireless network and have tried printing to 3 different wireless printers connected to my network. I am unable to print to any of them. Our other laptop can print to all of them on the same network. Any suggestions?

 

Unable to print to a network printer when connected to both wireless and wired networks

Hi Eileen,

• As far as i'm aware nothing has changed
• i have only tried to send test pages to the network printer so im assuming so yes
• wireless printer works fine when connected to both networks. However the wifi doesn't connect auto when an Ethernet connection is established this has to be manually connected.

I have tried the following:

• updated the print driver
• changed the network port it was plugged into
• ran windows updates
• configured with a static
• changed the wifi and Ethernet priority

I will run through the trouble shoot steps as suggest and come back to you.

FYI - he has a number of extenders dotted around, a collegue mentioned it could be a subnet issue?

thanks, Ben

 

Unable to print to a network printer when connected to both wireless and wired networks

Hi Ben,

Your printer may not connect properly due to incorrect printer or network sharing settings. To isolate your concern, we'd like to ask the following:

• Have you made any recent changes in the settings prior to experiencing the issue?
  
• Does this issue only happen when trying to print a certain document or it happens to all of them?
  
• Are you getting any error messages when trying use the wireless printer?
  
• What troubleshooting steps have you tried so far?
  

In the meantime, we suggest that you follow the troubleshooting steps provided on this link.
The methods provided on the link also includes the steps on how to run the troubleshooter that may help to resolve the issue.

For any results, just send us a reply.