Windows 10: unable to control brightness after Windows 10 update

Hi,


We recently had our Windows 10 update and unfortunately can no longer control the brightness. Here is what we have tried with no success based on the Windows user help forums:


1. Gone to device manager and switched to microsoft basic display - screen blacks out and requires soft crash to restart

2. Updated all hardware drives including Intel Graphics Display card

3. gone into power options and attempted to enable display screen adaptiveness - this is on but the slider on the battery icon does nothing

4. Uninstalled, Restarted and rebooted the updates

5. Battery settings are not allowing us to adjust the brightness

6. tried ctrl b and fn + F9/F10 as per laptop setup

7. Tried to adjust brightness with HP assistant

8. Power options are useless as it does not let me save any changes made to the plan settings.


This is ridiculous! We have had so many issues since getting Windows 10 and every time the brightness adjuster disappears whenever there is a new patch/update. Till date we have gotten around this by using the basic microsoft display in our device manager but this time it has not worked. I am very frustrated at this stage as the brightness is overwhelming when it the laptop re-starts but when we close the lid or it goes to sleep it goes down to the lowest brightness setting with us unable to adjust.

Has anyone had this issue? if so please can someone help with the appropriate patch?

:)

 

Brightness Control not working in Windows 10

Hi Ella,

To adjust the brightness, see the steps below:

• Go back to Power Options, and tick on the High performance.
• See if you can adjust the brightness.

If this not work, we highly suggest that you create an Administrator account, and re-do the steps above.

Let us know how it goes.

 

NO BRIGHTNESS CONTROL AFTER WINDOWS 1O UPDATE

Hello Gaurav,

Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

As per the description, I understand that you are experiencing issue with Brightness settings after upgrading to Windows 10 in the system.

I certainly understand your concern and will try my best to help you.

There is a possibility that this issue might have occurred due to incompatible or corrupt display drivers or the brightness settings are not correct in the system.

I would suggest you to try the following methods and check if it helps.

Method 1:

To check for the brightness settings, please follow the steps given below and check if it helps.

• 
  Press “Windows + C” keys on the keyboard.
  
• 
  In the search box, type
  Power Options.
  
• 
  Click on Power options, and under any plan, click
  Change plan settings.
  
• 
  Click Change advanced power settings.
  
• 
  In the list, expand Display, and then expand
  Enable adaptive brightness.
  
• 
  To turn adaptive brightness on or off when your computer is running on battery power, click
  On battery, and then, in the list, click On or
  Off.
  
• 
  To turn adaptive brightness on or off when your computer is plugged into an outlet, click
  Plugged in, and then, in the list, click On or
  Off.
  
• 
  Click Apply. Click
  OK.
  

If the issue persists, follow method 2

Method 2:

Step 1:
Update the Display driver.

Please follow the steps given below to update the display driver.

• 
  Press Windows key + X when you are at desktop.
  
• 
  Select Device Manager.
  
• 
  Expand Display adapters.
  
• 
  Right-click the display driver and click
  Update Driver Software.
  
• 
  Select Search Automatically for Updated Driver Software.
  

Step 2:

Check if there are any updates for display drivers available in Optional Updates; this might fix the issue. Refer to the following steps.

• 
  At the Start screen, type Windows Update.
  
• 
  Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.
  
• 
  When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.
  

Also see: Download and install drivers

http://windows.microsoft.com/en-ca/windows-8/all-drivers

The above steps holds good for Windows 10 as well.

For more Information:

I would suggest you to refer to the suggestions provided by
“Andre Da Costa” replied on January 22, 2015 in the following Microsoft Community link.

Frequently Asked Questions: Windows 10

Frequently Asked Questions: Windows 10

I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

 

monitor brightness?

Hi Tom,

To change your Windows 10 monitor brightness, we suggest that you follow the steps below:

• Click the Windows logo; then, search for Control Panel.
• Select Hardware and Sound.
• Choose Power Options.
• On the next screen you should see brightness slider at the bottom of the Control Panel window.
  

We would appreciate it if you could get back to us and provide us your feedback.