Windows 10: Unable to create a new file or folder

Discus and support Unable to create a new file or folder in Windows 10 BSOD Crashes and Debugging to solve the problem; I cannot create a new file because my computer freezes when I hover a cursor on the word “new” that is on the right click menu. I’ve had this problem... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Derrick HernandezGe4, Jan 19, 2019.

  1. Unable to create a new file or folder


    I cannot create a new file because my computer freezes when I hover a cursor on the word “new” that is on the right click menu. I’ve had this problem since the last Windows update

    :)
     
    Derrick HernandezGe4, Jan 19, 2019
    #1

  2. Unable to create a new folder or rename a folder

    Hi Edver,

    Thank you for posting in Microsoft community.

    Sorry for the inconvenience caused to you. I'll certainly help you with this.

    I would like to let you know that you may not be able to rename or add a new folder from Quick access. It will allow you to open the folders that are frequently used, recently viewed files or the files/folders that are added to
    Quick access.

    If you are unable to create or rename files/folders in other folders as well, then I would suggest you to run a SFC scan.

    System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow the below given steps:

    • Press Windows key + X, select
      Command prompt (Admin)
      to bring up elevated Command prompt.
    • In Command prompt type sfc /scannow and press enter.
    • Restart the computer.

    Hope this will help you. Keep us posted with the status of the issue to assist you further.

    Thank you.
     
    Azaruddin Syed, Jan 19, 2019
    #2
  3. creating new folder problem in windows 10 creator

    Hi Gudiya,

    The problem you've encountered in creating a folder could be caused by software or program conflict as the issue appeared a few days after installing the Windows 10 Creators update. For us to know if this only occurs when creating a new folder from the desktop,
    we suggest that you try creating a new folder using a keyboard shortcut or from File Explorer. Please refer to the steps below:

    Creating a new folder using a keyboard shortcut.

    • Click on the desktop.
    • Press CTRL + SHIFT + N.
    • A new folder should be created.

    Creating a new folder from File Explorer.

    • Open File Explorer.
    • Hover your mouse on the location where you want to create a new folder.
    • Right-click it, go to New > Folder.

    In case the problem persists, then we suggest that you go ahead and perform a clean boot. Doing so will start your computer using minimal drivers to help us determine what conflict is causing the problem. Check out
    How to perform a clean boot in Windows for the detailed steps.

    Let us know the result so we can further assist you.

    Regards.
     
    Vanessa Yar, Jan 19, 2019
    #3
  4. gudiya#1 Win User

    Unable to create a new file or folder

    creating new folder problem in windows 10 creator

    Thanks, the step you mentioned

    Click on the desktop.
    • Press CTRL + SHIFT + N.
    • A new folder should be created.
    • Creating a new folder using a keyboard shortcut.

    It's working for me. But my new folder option is not working anywhere not in desktop as well as not in file explorer. Whenever I am placing my cursor on new folder option, its first spinning for few seconds then goes to close the file
    explorer and refresh the desktop once.
     
    gudiya#1, Jan 19, 2019
    #4
Thema:

Unable to create a new file or folder

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