Windows 10: Unable to create a recovery drive by Recovery Media Creator

I tried to create a recovery drive on Dell Inspiron 13 7000 according to these instructions. My OS is Windows 10 build 1803 17134.523 (why this cannot be copied?!)

The USB key is a brand new 16GB Kingston DataTraveler 100 G3, checked for errors, formatted first with NTFS, then FAT32 for 2 failed attempts.

The work sequence was as described in the video clip on YouTube.
The result: 'A problem occurred while creating the recovery drive'. After this error the USB key contained unallocated space.

Do you have any suggestions?

:)

 

Unable to create a recovery drive on Windows 10

Hello Mike,

As you are unable to create a system recovery drive on your operating system we will help you with this issue.

Do let us know the following to assist you better with this issue:

• Have you installed any third-party anti-virus software on your device?
• For how long time does the process stuck with loading circle?
• Were you able to see any error code/ error message with this issue?

Try few of the below troubleshooting steps and check if it helps.

Step 1: Disable the third-party anti-virus software and try to create a recovery drive.

NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you
have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

If the issue still persists, I suggest you to uninstall the third-party anti-virus software.

Step 2: Follow the below steps to create a recovery drive on your device.

A recovery drive can help you troubleshoot and fix problems with your PC, even if it won't start. To create one, all you need is a USB drive.

Follow:

• From the taskbar, search for Create a recovery drive then select it. You might be asked to enter an admin password or confirm your choice.
• When the tool opens, make sure Back up system files to the recovery drive is selected, then select
  Next.
• Connect a USB drive to your PC, select it, then select Next > Create. A lot of files need to be copied to the recovery drive, so this might take a while.
• When it's finished, you might see a Delete the recovery partition from your PC link on the final screen. If you want to free up drive space on your PC, select the link, then select
  Delete. If not, select Finish.

Reference: Create a recovery drive

Hope it helps. Get back to us with an updated status of this issue and required information for further assistance.

Thank you.

 

create recovery drive

The Recovery Drive dialogue box does step 1 OK, but then doesn't offer me the option of selecting the usb drive 16 Gb which is inserted. It says Please wait, and after 5 min., "Unable to create recovery drive." Click Finish.

I am trying to create a recovery drive in usb drive.

 

Windows 10 Recovery drive error - Can't create a recovery drive on this PC

Hi Andy,

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

• Do you have enough space in your external drive or disk?
• Did you make any changes to the computer prior to this issue?
• Have you created a recovery media previously on the computer?

As per the issue description, it seems like you are unable to create a system image recovery driver using a USB drive on the computer as it prompts an error message “We cannot create a recovery drive on this PC. Some required files are missing.

I would suggest you to follow the below steps and try to create a recovery drive and check if it helps.

• From the taskbar, search for Create a recovery drive and then select it. You might be asked to enter an admin password or confirm your choice.
• 
  When the tool opens, make sure Back up system files to the recovery drive is selected and then select Next.
  
• 
  Connect a USB drive to your PC, select it, and then select Next > Create. A lot of files need to be copied to the recovery drive, so this might take a while.
  
• 
  When it’s done, you might see a Delete the recovery partition from your PC link on the final screen. If you want to free up drive space on your PC, select the link and then select Delete. If
  not, select Finish.
  

You can also use Windows 10 media creation tool to troubleshoot problems when your PC can't start.

Here is the link:
https://www.microsoft.com/en-in/software-download/windows10

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.