Windows 10: Unable to create account in settings

Trying to add new user using the steps provided however I am not able to see it on settings. I am the admin of this PC and I want to create new profile but I cant do it. What is blocking me to create a new user?

:)

 

Settings can't be opened using the built-in administrator account


Hello,
Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
I can access settings in Safe Mode but this will not allow me to create a new account.
Any help/suggestions will be greatly appreciated.
Cheers

 

Unable to set up Microsoft Account

Hi CrossFitDerek,

Thank you for posting the query on Microsoft Community.

I am sorry to know that you are unable to set up Microsoft account on Windows 10.

Do not worry, will assist you with the issue.

• Are you able to log into Microsoft account online?
• What error message you receive when you enter the new password?

I suggest you to try the steps provided, in the link below.

Sign in with a Microsoft account:

Sign in to your Microsoft account dashboard - Microsoft Support

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Unable to create account

Hi,

Thank you for posting in Microsoft Community.

To understand the issue better, I suggest you to answer the below questions.

• How are you trying to access this option?
• Do you have any other accounts that you are able to login?

Try to Enable the Hidden Admin account:

From Login Screen try the below steps.

• 
  On the sign-in screen, hold the Shift key down
  while you select Power > Restart
  (in the lower-right corner of the screen).
  
• 
  After your PC restarts to the Choose an option screen, select
  Troubleshoot > Advanced options >
  
• Click on Command Prompt, type the command and click
  enter.

• 
  net user Administrator /active:yes
  (there is a space after administrator)
  

Restart the computer to login to admin account
and then create new user account and check.

Keep us posted to help you better.