Windows 10: Unable to create folders in Windows 10 Mail

Hi,


For some reason i cannot create folders or sub-folders in Mail....... whenever I try I receive the following message




:)

 

How to create folders in Windows 10 Mail?

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you want to create Folders in Windows Mail app, we will certainly help you with this.



I would suggest you to refer the steps mentioned in the article
How do I add or remove folders in Mail for Windows 10? and see if that helps.



You can also refer the article on
Customize the folder list in Mail for Windows 10 to organize the emails.



I hope the information provided by me is helpful for you.



Let us know if you need any further assistance, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Mail for windows 10 - will not create folders

Mail for Windows 10 offers the ability of creating your own folders and subfolders. I have followed the steps to do this however I keep getting an error message saying the folder could not be created. My software is up to date and I have tried the other
troubleshooting suggestion offered (closing the app and opening it again) without success. Other ideas to fix this?

 

UNABLE TO CREATE FOLDERS IN WINDOWS 10 MAIL

Hello,

For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the step below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• Verify the version of your Mail app. To check, refer to the steps below:

• Launch Mail app, click on the Gear
  icon.
• Click on About.

• Have you tried running the Windows app troubleshooter? This tool automatically diagnoses and repair
  common issues that may prevent Windows Store app from working properly.

Meanwhile, in rare cases, particularly if you've recently added a new email account to the program, you'll need to close Mail for Windows 10, wait approximately 30 seconds for the program to completely shut down, and then open the program again. Now, click
on More, then right-click on the folder and you should have an option to create a new folder or subfolder.





We look forward to your response.

Regards.