Windows 10: Unable to delete bluetooth device after win 10 june update!

KB4503327 (2) /KB450 /KB465065 these were June updates in my Dell Inspiron 15. It messed with on board bluetooth rendering unusable. I installed a dongle and it worked. Next day the on board bluetooth worked. Unfortunately my wireless keyboard won't connect and I tried uninstalling it. All the fixes i found on the net won't worked. HELP!

:)

 

Unable to access Bluetooth and Wi-Fi as there are no drivers in Device Manager on Windows 10

Hi,



Thank you for posting in Microsoft Community and being part of Windows 10.



I understand your concern that you are unable to access Wi-Fi and Bluetooth as there are no drivers under Device Manager after upgrading to Windows 10.

• Do let us know the make and model of your device?

This issue might have occurred due to corrupted/ outdated drivers after upgrading to Windows 10.



Try few of the below troubleshooting steps and check if it helps.



Step 1: I suggest you to run
Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

Steps:

• 
  Press Windows
  key from the keyboard, type Troubleshooting and select it.
  
• 
  Click on view all option on the upper left corner of
  Troubleshooting window.
  
• 
  Select the Hardware and Device
  options from the list.
  
• 
  Click Next to run the
  Hardware and Device Troubleshooter.
  
  
  

Step 2: I suggest you to install the latest drivers and updates for your device after upgrading to Windows 10.

This will help you to find the drivers for Bluetooth and Wi-Fi and may help in installing the drivers.

Steps:

1. Connect to the internet (Wired internet connection).

2. Press
Windows key and type updates.

3. Click on
Check for updates.

4. Under
Windows Updates, click on Check for updates.

5. Try to install the updates being shown.



Refer: Connect to Bluetooth devices





Hope it helps. Get back to us for further assistance on this issue, we will be happy to help you further.

 

Win. 10 Bluetooth Prob.

Hi Michael,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with device. Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the Hardware and devices troubleshooter.

Method 2: I suggest you to update the Bluetooth drivers from the manufacturer web site. If the issue persist uninstall and reinstall the drivers.

• Right-click the Start menu, and select Device Manager.
• Expand Bluetooth
• Right-click on Bluetooth Radio and select
  Update Driver Software…
• Select Search automatically for updated driver software

Note: You can also check your computer manufacturer’s support website for Bluetooth driver packages for your computer that are compatible with Windows 10.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Can't detect Bluetooth devices on Win 10

Hi Zhenyi,

I realize the inconvenience you are experiencing with Bluetooth issue. I will certainly help you.

This issue might occur if the Bluetooth service is turned off, or due to missing or incompatible Bluetooth Adapter driver or incorrect Bluetooth settings.

I suggest you to refer the below Microsoft article on "Fix connections to Bluetooth audio devices and wireless displays" and try the mentioned troubleshooting steps and see if this helps in resolving the issue.

https://support.microsoft.com/en-us...bluetooth-audio-devices-and-wireless-displays

If the issue still persists, try the below steps and see if this helps.

I suggest you to install the latest Bluetooth driver from the computer manufacturer website.

If the driver for Windows 10 is unavailable, you may install the latest driver in compatibility mode.
Compatibility mode runs the program using settings from a previous version of Windows.

Follow the below steps:

• Right-click on the setup file of the driver and select
  Properties.
• Select Compatibility tab.
• Place a check mark next to Run this program in Compatibility mode and select
  previous the version of Windows (Windows 8) from the drop down list.
• Let the driver install and then check the functionality.
  

Write to us, if you need further assistance.

Thank You.