Windows 10: Unable to Delete Files as Administrator

There are some files in my hard drive that aren't any sort of system files, and they aren't running either. It was a program that suddenly wouldn't run anymore, and I'm not sure why. Something happened to the executable file because the icon started to look like a default file, instead of having its normal icon, and whenever I tried to run it. I would get an error that says "Windows cannot access the specified device, path, or file. YOu may not have the appropriate permissions to access the item."


After a lot of looking things up online, I've re-enabled the hidden administrator account, I confirmed that my account has administrator rights, and I ran the SFC scan that's done through CMD because that was another solution that was repeated many times. The scan came back saying "Windows Resource Protection found corrupt files but was unable to fix some of them."


It then showed me where to find the log, but it's just a lot of information that doesn't make sense to me.


http://puu.sh/FLo9d/97b92f00dc.log


I think its worth mentioning that I did uninstall the program, but it left behind the uninstall file and the broken executable. I couldn't delete either one. I tried reinstalling it somewhere else to see if I could get it to work and just ignore the broken files that I couldn't delete, but during the install, it wasn't able to create the executable.


I'd really like to fix this but am at my wits end. Any advice is welcome and appreciated.

:)

 

Unable to delete a file

Hi Brent,

There are a lot of possible reason why the issue occurs, we suggest that you access
safe mode
and
delete the files there. If the same issue occur,
reboot
your PC and run these following
methods of troubleshooting
steps:

Method 1:
Run SFC Scan.  

To run an
SFC scan, follow these steps:  

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type
  sfc /scannow
  and hit
  Enter.   
  

Method 2:
Run DISM Tool.  

To run
DISM Tool, follow these steps:

• 
  Run
  Command Prompt as Administrator.  
  
• 
  Type the following command:  
  
  • 
    DISM.exe /Online /Cleanup-image /scanhealth  
    
  • 
    DISM.exe /Online /Cleanup-image /Restorehealth  
    

NOTE:
This might take a while to finish scanning.
Do not cancel. 

Method 3: Clean Boot.

To perform a
Clean Boot, click
here.

Note:
Reset the computer back to
Normal Mode
once you are done with the troubleshooting by following the section
"How to reset the computer to start normally after clean boot troubleshooting"
from the same article.

Let us know how it goes.

Regards.

 

Unable to Delete Directory as Administrator

When attempting to update a program, got an error saying unable to create directory....

Was further advised to delete the original installation folder.

When attempting to do so, even as administrator, got message that file protected.

Any suggestions?

 

Unable to Delete Directory as Administrator

Hello,

Try taking ownership of the folder and then attempt to delete it, see if it works.

Regards.