Windows 10: Unable to Detect Own Wireless Network

Not sure if this is a Windows 10 issue but my PC and laptop are unable to connect and detect to my own wireless network. It'll list every other network but my own. My phone on the other hand can detect and connect to my wireless network. When I check my phone, I see that it's connected to the 5Ghz rather than the 2.4. Both my laptop and PC don't have wireless cards to access the 5Ghz.

Whenever I restart my router and modem, my PC will detect my network and connect to the network and then it'll disconnect and disappear.

Is this something wrong with my router or Windows 10? And how do I fix it?

submitted by /u/tutorgrrl
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:)

 

Unable to display list of wireless networks.

Hi Richard,

Wireless networks could be set as a private network and that could be a possible reason why you are experiencing issues with viewing some wireless networks within your area. For us to provide better assistance, we would need to know if you are trying to
connect to a public wireless network.

For initial troubleshooting, we suggest performing network reset. Follow these steps to do so:

• Go to Settings.
• Click on Network and Internet.
• Under Status, look for Network troubleshooter and then click on Network reset.
• Restart your computer once the process completed.

If the same issue persists, you can follow the steps provided on this
link. It provides information and steps on how to address network connection issues in Windows 10.

Update us with the results.

 

unable to access the wireless network

Hi,

Thank you for posting the query on Microsoft Community.

I appreciate your interest on windows 10.

I understand that you are facing issue with your internet connection.

I would suggest you to follow the steps
below:

Method 1

I would suggest you to send the
screenshot of the wifi problem that you receive.

Please follow the link below to send the screenshot

Use Snipping Tool to capture screenshots

Method 2

Network Troubleshooter

I would suggest you to run the
Network Troubleshooter

Please follow the steps below:

• 
  Press Windows + X key.
  
• 
  Select Control panel.
  
• 
  In the search box, type Troubleshooter
  and then click Troubleshooting.
  
• 
  Under Network and Internet.
  
• 
  Click on Network adaptor and Click on Next button.
  

Method 3

Delete a Wireless network profile

To do so please refer the article below and check if it helps:.

http://windows.microsoft.com/en-IN/windows-8/manage-wireless-network-profiles

Please get back to us with updated status, we will be happy to assist you.

 

Change Wireless Network Connection Priority Order in Windows 10


Hello Denis,

The command in step 2 of Option Two should show your wireless networks listed in priority order. Top of the list is higher.