Windows 10: Unable to disable pinch zoom

Hi there, I am having serious trouble with the pinch zoom option on my Lenovo. I just got this laptop 3 weeks ago, and every time I am scrolling down or just tap the touchpad, it zooms in or out, and it is driving me crazy!


The model is a Lenovo ideapad 330, I've looked everywhere to turn off the option to zoom in or out but I just can't find it!


I'd really appreciate your help.

:)

 

Disable Pinch Zoom

Hello Julie,

To better assist you with your concern, I'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

1. Press Windows key + R, then type in winver.
2. Click OK.

• It would be best if you can send me a screenshot of your touchpad settings. You can use the
  Snipping Tool to capture screenshots.

Meanwhile, try to perform the steps below and check if you can disable the pinch to zoom feature:

1. Click on Start, search for Control Panel and click on it.

2. Search for Mouse and click on it.

3. In the Mouse Properties window, look for
Device Settings tab. Click on Settings.

4. On the left side of the window should be an option that says Pinch Zoom, click that and then uncheck the box forEnable Pinch Zoom and click
OK to save changes.

Looking forward to your response.

Regards.

 

Permanently disable Pinch Zoom in Windows 10

Hi Kath,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As your concern is about disabling the Pinch option try the below and check if it helps.

Steps:

• Press Windows + X, click on Control Panel.
• Click on Mouse, click Device Settings Tab.
• Click Settings button.
• Under Scrolling, click on Pinch Zoom.
• Uncheck the option Enable Pinch Zoom.
• Click Apply and click Ok

Hope it helps. Reply to the post with an updated status of this issue, we will be happy to help you.

 

pinch zoom cannot be disabled

Hi Milan,

We appreciate you for being a part of Windows 10.

This may happen if the Synaptic touchpad drivers need to be updated. I suggest you to update the synaptic drivers.

Refer to the below link on how to update drivers in Windows 10.

How to: Install and Update drivers in
Windows 10

After updating synaptic touchpad drivers, follow the below steps and check if you are able to disable the pinch zoom.

• 
  Press Windows + X keys on the keyboard, select
  Control panel.
  
• 
  Type Mouse in the search bar located at the top right corner of control panel.
  
• 
  Click on Change Mouse settings from the results appeared in control panel.
  
• 
  Click On Device Settings.
  (The Device settings will be there if you have installed synaptic divers)
  
• 
  Click on Synaptic device.
  
• 
  Click on settings
  
• 
  Click on pinch zoom and check if you are able to disable it.
  

I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.