Windows 10: Unable to disconnect Mapped drive

I used to have all the network drives mapped using a GPO, however, I have now moved all the network files into the cloud (G Suite). Therefore, I have removed the GPO that mapped the drives and use Google's File Stream, which automatically maps the G: drive.


Whenever, I log on to a certain laptop, for some reason the Z: drive keeps appearing. I have tried numerous ways of removing the mapped drive, but it always appears each time I log on.


I have been in contact with Microsoft and spoken to a number of support staff and they have been very helpful, however, they have not been able to resolve my problem.




***Modified title from: I am unable to disconnect a mapped drive (Windows 10)***

:)

 

Unable to disconnect from mapped network drive

I receive the following error when I try to disconnect from a self mapped network drive: "network connection does not exist"

The network drive icon appears with a bid red x and says it is disconnected, yet I can double click on it to enter the mapped folder. Doing this does not reconnect the folder, and remains disconnected. This causes problems because programs that pointed
to this path are unable to read the files. I am unable to remap this drive because the associated drive letter (E and mapping no longer shows up in the list.

I've tried all the typical suggestions including:

--I tried to do it via the command prompt with the net use delete command, but it can't be found in there.

--Tried to above with the actual network path instead of the drive letter, did not work

--Tried to delete the registry entries from:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2

HKEY_USERS\. Default\Software\Microsoft\Windows\CurrentVersion\Explorer\Mountpoint2\

None of these solutions worked. Though deleting the registry entries momentarily hid the disconnected drive, the drive letter was still not available for mapping. I tried to force the drive letter (E to map to my optical drive, which worryingly, pointed
back to the mapped network location on the NAS instead of to the optical drive.

How do I get rid of this? Reformatting the computer is not an option.

 

Unable to Open/Disconnect a Mapped Drive in Windows 10

Hi Landon,

To resolve this issue, please follow the steps on how to disconnect a Mapped drive below:

• Right click on Start button > select
  Command Prompt (Admin).
• Type " mountvol /r "
• Reboot your computer.

Regards.

 

Unable to disconnect from mapped network drive

Solution can be found here:

Unable to disconnect from mapped network drive