Windows 10: Unable to download Brother's printer's app

Discus and support Unable to download Brother's printer's app in Windows 10 Drivers and Hardware to solve the problem; I just bought a new Dell laptop. Inspiron 3593. My older Dell is slowing down. I have tried to download the driver for my Brother MFC-L2685DW printer.... Discussion in 'Windows 10 Drivers and Hardware' started by mpellet, Apr 23, 2021.

  1. mpellet Win User

    Unable to download Brother's printer's app


    I just bought a new Dell laptop. Inspiron 3593. My older Dell is slowing down. I have tried to download the driver for my Brother MFC-L2685DW printer. I download the link from Brother, but when I try to install I get this message:Windows protected your PCMicrosoft Defender SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk.App: MFC-L2685DW-inst-A1-US6 2.EXE Publisher: Unknown publisherefendeI have gone around with both Brother, who says it's Dell's issue, and Dell who want to charge me $99 to talk to the next level of experts. This was a

    :)
     
    mpellet, Apr 23, 2021
    #1
  2. PiKo Win User

    Brother Printer exists & works, but won't "Install" - Why?

    Check whether I understood you well.
    First try: Add new printer, Windows finds printer and loads its own drivers/programme automatically. It wprks but not with the Brother drivers.
    Second try: Brother package: failed
    I suggest a third try: Add new printer; the printer that I wanted is not listed; continue and see of your model is listed. in the list of printers.
    I had difficulties with setting up another Brother printer, and the third try solved it.
     
  3. copey Win User
    Unable to install Epson printer or Brother Labeller


    Installed the Epson printer ok....thank you.

    still unable to install the Brother labeller. have used that link from bobkn, it goes into my download file ok and then nothing happens....strange.
     
    copey, Apr 23, 2021
    #3
  4. topgundcp Win User

    Unable to download Brother's printer's app

    Can't Access networked Brother Laser printer- To print or use Web I/f


    Not all Printer drivers are included in the installation media. Even mine (Brother HL-4040CN), you would need to manually add it to the list:

    1. Control Panel->Devices and Printers->Add a Printer
    2. Follow the steps to set up a network printer. At one point, Windows will search for available printer, click on "The printer that I want isn't listed"
    3. Click on "Windows Updates". Windows will start downloading a complete list of Printers.
    4. Select your printer name & model then install.

    EDIT: Just tried to install as a USB printer for MFC-7820N since I don't have this printer to set up as a network printer. The result as shown in the list after clicking on "Windows Update":

    Unable to download Brother's printer's app [​IMG]
     
    topgundcp, Apr 23, 2021
    #4
Thema:

Unable to download Brother's printer's app

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