Windows 10: Unable to download Forza Horizon 4 and start Halo

Discus and support Unable to download Forza Horizon 4 and start Halo in Windows 10 Software and Apps to solve the problem; Hello! This problem (rather, these problems) has been puzzling me for the past week. I have the Xbox Game Pass for PC (beta) and I'm unable to download... Discussion in 'Windows 10 Software and Apps' started by TilledBirch301, Dec 8, 2019.

  1. Unable to download Forza Horizon 4 and start Halo


    Hello!
    This problem (rather, these problems) has been puzzling me for the past week. I have the Xbox Game Pass for PC (beta) and I'm unable to download or play the games that are included with the Game Pass.

    The error code I get while trying to launch Halo: The Master Chief Collection (I was able to download this though):


    Halo: The Master Chief Collection is currently not available in your account. Here’s the error code, in case you need it: 0x803F8001


    I get the same error code (0x803F8001) while trying to download Forza Horizon 4.


    Solutions I've tried:

    Installing Game Services

    wsreset

    Various other solutions involving copypasting in PowerShell, though I can just repeat any


    Thank you!

    :)
     
    TilledBirch301, Dec 8, 2019
    #1
  2. Mala_S Win User

    Forza Horizon 4 : FH001 error

    Hello Edward,

    Thank you for writing to Microsoft Community Forums.

    I understand how frustrating it feels when you are unable to play a game after downloading it.

    I suggest you to post Forza Horizon 4 query on Forza Horizon 4 forum, where
    we have engineers with the expertise to provide solutions for this issue.

    Regards,

    Mala S

    Microsoft Community - Moderator
     
    Mala_S, Dec 8, 2019
    #2
  3. birdfries Win User
    Downloading Forza Horizon 4 stuck at "Starting Download"

    Hi all. I'm trying to download Horizon 4 via Game Pass from the Microsoft Store. If I download the "Forza Horizon 4 Standard Edition", it gets stuck at "Acquiring License" infinitely and the downloads list shows Horizon 4 as "Starting Download", and if
    I try just downloading the app just called "Forza Horizon 4", it stays stuck at "Starting Download".

    These are the things I've tried:

    In-Place Windows Upgrade to fix my install

    WSReset.exe

    Terminating and Resetting Microsoft Store app

    Re-registering Windows Store through Powershell

    sfc /scannow (No problems detected)

    Dism /Online /Cleanup-Image /CheckHealth (No problems detected)

    Dism /Online /Cleanup-Image /ScanHealth (No problems detected)

    Dism /Online /Cleanup-Image /RestoreHealth (No problems detected)

    Stopping Windows Update service

    Stopping wuauserv and BITS and clearing SoftwareDistribution

    Resetting network settings

    Running Tweaking.com’s Windows Repair tool

    Windows Store troubleshooter (No problems detected)

    Performing a Clean Boot

    Logging out of and into MS Account

    And yes, no updates are currently available for my PC.
     
    birdfries, Dec 8, 2019
    #3
  4. Naveen_M Win User

    Unable to download Forza Horizon 4 and start Halo

    Forza Horizon 4 will not unistall

    Hi Titus,

    Thank you for writing to Microsoft Community Forums.

    I'd suggest you to follow the below steps and check if it helps.

    Click on Start menu, and look for Forza Horizon 4. Right click on it and select
    Uninstall.

    You can also uninstall the game through settings by following the below steps.

    1. Press Windows key + I together to open Settings.

    2. Click on Apps > Apps & features.

    3. Click on Forza Horizon 4.

    4. Select Uninstall.

    Let us know how it goes. I will keep working with you until it's fixed.

    Naveen M

    Microsoft Community - Moderator
     
    Naveen_M, Dec 8, 2019
    #4
Thema:

Unable to download Forza Horizon 4 and start Halo

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