Windows 10: Unable to download from Microsoft store

Discus and support Unable to download from Microsoft store in Microsoft Windows 10 Store to solve the problem; HiAll, I am trying to download an app from the Microsoft store in Windows 10, I keep getting the following message, "Something went wrong, please try... Discussion in 'Microsoft Windows 10 Store' started by NoelLackey, Nov 14, 2018.

  1. Unable to download from Microsoft store


    HiAll,

    I am trying to download an app from the Microsoft store in Windows 10, I keep getting the following message, "Something went wrong, please try again later, 0x80090016

    If I click to send feedback it tries to get me to download an app but then says something went wrong?

    :)
     
    NoelLackey, Nov 14, 2018
    #1

  2. Unable to download from Windows Store

    Hi,

    Thank you for posting your query in Microsoft Community.

    To assist you better, I would like to ask some questions.

    • What is the actual issue you are facing?
    • Are you unable to download Apps from Windows Store?

    Please provide us a screen shot of the issue if possible.

    I suggest you to reset Windows Store by following the steps below and check if it helps.

    Press “Windows key + R”, type “WSReset.exe” (without quotes) and press Enter.

    Please revert with necessary information and we’ll be glad to assist you.
     
    Eeshwar Kumar, Nov 14, 2018
    #2
  3. Unable to download app from Microsoft Store

    We would like to know what’s the result after running the apps troubleshooter. Please refer to this
    link
    if you wish to download the troubleshooter.

    In case that the troubleshooter didn’t help on this matter, we suggest that you reset the Microsoft Store. Kindly follow the steps:

    • Press Windows + R keys to run the command box.
    • Type WSReset, then try downloading the app again.
    Kindly keep us updated.
     
    JohnMel And, Nov 14, 2018
    #3
  4. Unable to download from Microsoft store

    Unable to download apps from Windows Store

    Hi Nishadha,

    Thank you for posting in Microsoft Community, we appreciate you interest in Windows 10.

    I understand the inconvenience that you are unable to download Apps from Windows Store, we will help you to resolve this issue.

    • Kindly let us know if you are able to see any error message/ notification.

    I suggest you to login through administrator Microsoft Account and perform the below steps and check if it helps:

    Step 1: Re-register the Store App and check.


    • Right click on Start button on the desktop and select
      Command Prompt (Admin).

    • Here, User Account Control window pops up and click on
      Yes to open Command Prompt with administrator privileges.

    • Type the below command in the Command Prompt:

    • powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

    Hope it helps. Kindly update the status of this issue, we will be happy to help you.
     
    Deepika Gowda, Nov 14, 2018
    #4
Thema:

Unable to download from Microsoft store

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