Windows 10: Unable to download games from the Microsoft Store

Discus and support Unable to download games from the Microsoft Store in Windows 10 Ask Insider to solve the problem; After buying the Xbox Game Pass I've really wanted to download some games (on windows 10) but I keep getting an error when trying to download it "Code:... Discussion in 'Windows 10 Ask Insider' started by /u/NightThiefz, Jan 22, 2020.

  1. Unable to download games from the Microsoft Store


    After buying the Xbox Game Pass I've really wanted to download some games (on windows 10) but I keep getting an error when trying to download it "Code: 0x80073CF3".

    I've had this before months ago and I see people have been having these kind of issues for years.

    So why can't I use a service that I'm paying to use?

    I've tried every fix I could find... nothing

    submitted by /u/NightThiefz
    [link] [comments]

    :)
     
    /u/NightThiefz, Jan 22, 2020
    #1

  2. Can't download games

    Hi Mary,

    Thank you for posting in Microsoft Community.

    I understand that you are unable to download the game Windows. We will help you.

    To assist you better, I suggest you to answer the below questions.

    • How are you trying to Download the Games?
    • Are you downloading the games from Windows store?
    • Are you getting any error messages?
    Please post to us with more information to help you better.
     
    Sachin Venkatesh, Jan 22, 2020
    #2
  3. Unable to download from Windows Store

    Hi,

    Thank you for posting your query in Microsoft Community.

    To assist you better, I would like to ask some questions.

    • What is the actual issue you are facing?
    • Are you unable to download Apps from Windows Store?

    Please provide us a screen shot of the issue if possible.

    I suggest you to reset Windows Store by following the steps below and check if it helps.

    Press “Windows key + R”, type “WSReset.exe” (without quotes) and press Enter.

    Please revert with necessary information and we’ll be glad to assist you.
     
    Eeshwar Kumar, Jan 22, 2020
    #3
  4. Unable to download games from the Microsoft Store

    Unable to download games using app store

    Hello,

    Thank you for posting your query on Microsoft Community.

    I would appreciate, if you can provide us the following information to help us understand the issue better?

    • Do you get any error message/ error code while downloading the games from Windows Store?
    You can check the location mentioned below for the downloaded games:

    C:\Users\{User Name}\Downloads

    If you do not see this game in downloads, I would suggest you to follow the methods given below and check.

    Method 1: Run the SFC.

    Follow the below steps:

    • Open Command Prompt and select “Run as Administrator”.
    • Type “sfc /scannow” without quotes and hit
      Enter.
    Now check for the issue. If issue still persists try method 2,



    Method 2: Try repairing the store and check if it helps:

    1. Press WinKEY + X or put the mouse in the lower left corner

    2. Open the Command Prompt (Run as Administrator)

    3. Type in WSReset.exe and hit
    enter.




    If issue didn't get resolve try method 3,

    Method 3:

    Follow the below steps:

    •Open Powershell as administrator

    •Run the command

    Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Keep us posted if you face any issues on windows in future. We will be glad to help you.
     
    Ashish Sondhi, Jan 22, 2020
    #4
Thema:

Unable to download games from the Microsoft Store

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