Windows 10: Unable to download old photos from Microsoft Drive

I have found some photos on an old mobile phone that I haven't used for about 6 years. I have tried to download them onto my PC, but it says they are on Microsoft Drive. When I log onto MS Drive, they are not there. They all show up on the phone. Is there anyway I can transfer them from the phone to my PC?

:)

 

Stop Microsoft Photos from opening downloaded photos

Hi JamesAderman,

Thank you for writing to Microsoft Community Forums.

Are you referring to the pictures in Windows photos app??

If yes, you can proceed with the following steps.

You can exclude the pictures showing in the Downloads folder from the Microsoft Photos app, by following the below steps.

1. Launch the Microsoft Photos app.
   
2. Click on the ellipse icon >
   Settings.
   
3. Under Sources, click on
   X mark next to Downloads folder.
   

Microsoft Photos app will not display the downloaded pictures.


I look forward to hearing from you soon.

Regards,

 

How do I move photos from the my photo app to the pictures folder on the C drive?

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• 
  Open Photo App.
  
• 
  Select the photo and right click on the photo.
  
• 
  Select Open Folder.
  
• 
  From there you will be able to copy all the photos to C: drive
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Downloading photos in Windows 10

Downloading from Panasonic digital camera.

I have followed the steps but "Import/Export photos doesn't appear in the dropdown list. Since this is the first time I am downloading into this computer with Windows 10 it was suggested that I need to load new drivers but I can't seem to find them.