Windows 10: Unable to download owned app on new computer from teh Microsoft Store

Discus and support Unable to download owned app on new computer from teh Microsoft Store in Microsoft Windows 10 Store to solve the problem; I previously had the Garmin Connect Mobile app on my Surface Pro. I purchased a new Surface Pro, disconnected the old Surface from my account, and... Discussion in 'Microsoft Windows 10 Store' started by javerett, Feb 25, 2019.

  1. javerett Win User

    Unable to download owned app on new computer from teh Microsoft Store


    I previously had the Garmin Connect Mobile app on my Surface Pro. I purchased a new Surface Pro, disconnected the old Surface from my account, and wiped the machine. While trying to reinstall my Garmin app, I see this:


    Unable to download owned app on new computer from teh Microsoft Store 6969b203-fe9d-4e9a-a6ce-2a81417a365e?upload=true.jpg


    There's no download button available. When I search for the app in the Store, it doesn't show in the search results, but I do see it listed as an app in my All Owned list, but no way to install or run it:


    Unable to download owned app on new computer from teh Microsoft Store acd95851-c1a4-456f-bb8b-9e8d7270e7f8?upload=true.jpg

    I have run wsreset with no luck.


    Any help is appreciated.

    :)
     
    javerett, Feb 25, 2019
    #1

  2. microsoft app store

    How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.
     
    Subhash Boipai, Feb 25, 2019
    #2
  3. Unable to download app from Microsoft Store

    We would like to know what’s the result after running the apps troubleshooter. Please refer to this
    link
    if you wish to download the troubleshooter.

    In case that the troubleshooter didn’t help on this matter, we suggest that you reset the Microsoft Store. Kindly follow the steps:

    • Press Windows + R keys to run the command box.
    • Type WSReset, then try downloading the app again.
    Kindly keep us updated.
     
    JohnMel And, Feb 25, 2019
    #3
  4. Unable to download owned app on new computer from teh Microsoft Store

    Unable to download apps from Windows Store

    Hi Nishadha,

    Thank you for posting in Microsoft Community, we appreciate you interest in Windows 10.

    I understand the inconvenience that you are unable to download Apps from Windows Store, we will help you to resolve this issue.

    • Kindly let us know if you are able to see any error message/ notification.

    I suggest you to login through administrator Microsoft Account and perform the below steps and check if it helps:

    Step 1: Re-register the Store App and check.


    • Right click on Start button on the desktop and select
      Command Prompt (Admin).

    • Here, User Account Control window pops up and click on
      Yes to open Command Prompt with administrator privileges.

    • Type the below command in the Command Prompt:

    • powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

    Hope it helps. Kindly update the status of this issue, we will be happy to help you.
     
    Deepika Gowda, Feb 25, 2019
    #4
Thema:

Unable to download owned app on new computer from teh Microsoft Store

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