Windows 10: Unable to download some apps from Windows store

Discus and support Unable to download some apps from Windows store in Microsoft Windows 10 Store to solve the problem; Hello, I have recently upgraded my system to Windows 10. Most of the things are working like charm except a few hiccups. One of them is that I'm... Discussion in 'Microsoft Windows 10 Store' started by Ankit Saini, Aug 20, 2019.

  1. Unable to download some apps from Windows store


    Hello,

    I have recently upgraded my system to Windows 10. Most of the things are working like charm except a few hiccups.

    One of them is that I'm unable to download some apps from Windows store. Note that, this is NOT happening will all apps but only few apps.

    After I hit INSTALL button, it starts downloading but doesn't move beyond 0%.

    For instance, here's a screenshot of stuck download.

    Unable to download some apps from Windows store 1ab1ad20-e8a9-4848-9709-b1331261a35c?upload=true.png

    There are more such downloads in the list.


    Please help if anyone has faced similar issue and have been able to resolve the same.


    Thanks,

    Ankit S.

    :)
     
    Ankit Saini, Aug 20, 2019
    #1

  2. Unable to download apps from Windows Store

    Hi Nishadha,

    Sorry for the delay in response.

    Do you face an issue with a particular\ all apps?

    As you have issue with the store downloading apps, try to run these inbuilt troubleshooters.

    We would suggest you to try the steps mentioned in the link

    • Type troubleshooting in the search box and hit Enter.
    • Click View all from the left pane and select Windows store apps.
    • Follow the on-screen instructions and check.

    and

    Follow the same steps to use the Windows update troubleshooter.

    Hope this information helps.
     
    Ravinath P, Aug 20, 2019
    #2
  3. Unable to download apps from Windows Store

    Hi Nishadha,

    Thank you for posting in Microsoft Community, we appreciate you interest in Windows 10.

    I understand the inconvenience that you are unable to download Apps from Windows Store, we will help you to resolve this issue.

    • Kindly let us know if you are able to see any error message/ notification.

    I suggest you to login through administrator Microsoft Account and perform the below steps and check if it helps:

    Step 1: Re-register the Store App and check.


    • Right click on Start button on the desktop and select
      Command Prompt (Admin).

    • Here, User Account Control window pops up and click on
      Yes to open Command Prompt with administrator privileges.

    • Type the below command in the Command Prompt:

    • powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

    Hope it helps. Kindly update the status of this issue, we will be happy to help you.
     
    Deepika Gowda, Aug 20, 2019
    #3
  4. Unable to download some apps from Windows store

    Unable to download from Windows Store

    Hi,

    Thank you for posting your query in Microsoft Community.

    To assist you better, I would like to ask some questions.

    • What is the actual issue you are facing?
    • Are you unable to download Apps from Windows Store?

    Please provide us a screen shot of the issue if possible.

    I suggest you to reset Windows Store by following the steps below and check if it helps.

    Press “Windows key + R”, type “WSReset.exe” (without quotes) and press Enter.

    Please revert with necessary information and we’ll be glad to assist you.
     
    Eeshwar Kumar, Aug 20, 2019
    #4
Thema:

Unable to download some apps from Windows store

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