Windows 10: Unable to download Windows Notepad from the Windows Store

https://preview.redd.it/3952p74afiq...bp&s=66828f6fd1329fb48c8997532d3dff8258d9d777

For some reason I can't download this one.
I can download the 'older' one with to old icon via the settings.

Does someone know how I can download the Windows Store version.
Sadly, windows support team couldn't help me.

submitted by /u/Natriss_Derg
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:)

 

Unable to download from Windows Store

Hi,

Thank you for posting your query in Microsoft Community.

To assist you better, I would like to ask some questions.

• What is the actual issue you are facing?
• Are you unable to download Apps from Windows Store?

Please provide us a screen shot of the issue if possible.

I suggest you to reset Windows Store by following the steps below and check if it helps.

Press “Windows key + R”, type “WSReset.exe” (without quotes) and press Enter.

Please revert with necessary information and we’ll be glad to assist you.

 

Notepad Email doesnt Work!!

Hi Timothy,

Thank you for getting back to us with the requested information. We apologize for the delay in response.

I would like to ask if the Notepad App was downloaded from Windows Store or any other third party website.

If it was downloaded from Windows Store, then suggest you to run the Windows Store Apps troubleshooter by following the steps provided below:

• Type “Troubleshooting” in search box and press Enter.
• Click on View all on top left pane.
• Select “Windows Store Apps” from the list and follow the prompts for troubleshooting.

If it was downloaded from a third party website, then suggest you to contact the app developer for assistance regarding the issue.

Hope this helps. Keep us posted on the status for further assistance.

 

Unable to download apps from Windows Store

Hi Nishadha,

Sorry for the delay in response.

Do you face an issue with a particular\ all apps?

As you have issue with the store downloading apps, try to run these inbuilt troubleshooters.

We would suggest you to try the steps mentioned in the link

• Type troubleshooting in the search box and hit Enter.
• Click View all from the left pane and select Windows store apps.
• Follow the on-screen instructions and check.

and

Follow the same steps to use the Windows update troubleshooter.

Hope this information helps.