Windows 10: Unable to enable BitLocker after clean install of Windows 10

Discus and support Unable to enable BitLocker after clean install of Windows 10 in AntiVirus, Firewalls and System Security to solve the problem; Hello! After upgrading my Surface Pro 3 to Windows 10, I created a recovery disk to be able to clean install Windows 10. Rebooting from the Recovery... Discussion in 'AntiVirus, Firewalls and System Security' started by Morten695, Sep 3, 2020.

  1. Morten695 Win User

    Unable to enable BitLocker after clean install of Windows 10


    Hello!

    After upgrading my Surface Pro 3 to Windows 10, I created a recovery disk to be able to clean install Windows 10.

    Rebooting from the Recovery Disk, the following happened:

    1. BitLocker was disabled

    2. TPM clear prompt showed and clicked Yes to continue

    3. Normal set-up just like in my other laptops I had a clean install of Windows 10

    Now, I have the Windows 10 set-up. I am trying to enable BitLocker again. But I get the following message:

    This PC deosn't support entering a BitLocker recovery password during startup. Ask your administrator to configure Windows Recovery Environment so that you can use BitLocker.

    I checked the forums on how to enable the Windows Recovery Environment. The ReAgent file found in the Recovery Media's .wim file does not have values for the WinRELocation path but it does not have any zero GUIDs too. The ReAgent file found in the System32 of my computer, have zero GUIDs but no values on the paths.

    I tried to enable using Reagentc /enable and I get an error of Windows RE image not found.

    Thanks for the help!

    :)
     
    Morten695, Sep 3, 2020
    #1

  2. Unable to enable BitLocker after clean install of Windows 10 [After Windows 10 Release]

    Hi Sheila,

    Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

    When WinRE is disabled, you cannot enable BitLocker, and you receive an error message that resembles the following.

    This PC doesn't support entering a BitLocker recovery password during startup. Ask your administrator to configure Windows Recovery Environment so that you can use BitLocker.

    You may check the link mentioned below as a reference.

    https://support.microsoft.com/en-us/kb/2952359?wa=wsignin1.0

    Also I would suggest you to refer the below link and follow the suggestion of gisle replied on June 1, 2015:

    Unable to Enable Bitlocker on Clean Install (Build 10074 and 10122)

    Keep us posted if you face any issues on windows in future. We will be glad to help you.
     
    Annu Singh, Sep 4, 2020
    #2

  3. Unable to enable BitLocker after clean install of Windows 10 [After Windows 10 Release]

    Hi Sheila,

    Welcome to Microsoft Community. Your interest in Windows 10 is much appreciated.

    When WinRE is disabled, you cannot enable BitLocker, and you receive an error message that resembles the following.

    This PC doesn't support entering a BitLocker recovery password during startup. Ask your administrator to configure Windows Recovery Environment so that you can use BitLocker.

    You may check the link mentioned below as a reference.

    https://support.microsoft.com/en-us/kb/2952359?wa=wsignin1.0

    Also I would suggest you to refer the below link and follow the suggestion of gisle replied on June 1, 2015:

    Unable to Enable Bitlocker on Clean Install (Build 10074 and 10122)

    Keep us posted if you face any issues on windows in future. We will be glad to help you.
     
    Annu Singh, Sep 4, 2020
    #2
  4. Unable to enable BitLocker on Windows 10.

    Original title: Win 10 Clean Install Cannot enable Bitlocker

    Hi

    Trying to do a clean install of Win10 Pro on a new Lenovo M700 Tiny machine. Win 10 OS Build 10586.218, version 1511

    Cannot activate Bitlocker. Run thru turning on Bitlocker, saving key backup to USB, encrypt entire drive, using new encryption, select test Bitlocker encryption, reboot, bitlocker fails: "Bitlocker could not be enabled. The Bitlocker Encryption
    key cannot be obtained from the Trusted Platform Module".

    Have tried:


    • Checked TPM.msc. TPM is recognized, activated, owned etc

    • Deactivated TPM in BIOS, rebooted, logged in, verified off in TPM.msc, rebooted, reactivated in BIOS, TPM.msc sees functioning TPM, still fails same error

    • Cleared and reactivated TPM using TPM.msc. Same error

    • Formatted and reinstalled Win10 3 times. Recreated the Win10 USB install "disk" using the media creation tool for 1 attempt. Same issue each time.

    • All Lenovo driver & BIOS updates installed using Thinkvantage Tools. All MS Win 10 updates installed

    Any help appreciated
     
    boatasiaus, Sep 4, 2020
    #3
  5. Unable to enable BitLocker after clean install of Windows 10

    Unable to enable BitLocker on Windows 10.

    Original title: Win 10 Clean Install Cannot enable Bitlocker

    Hi

    Trying to do a clean install of Win10 Pro on a new Lenovo M700 Tiny machine. Win 10 OS Build 10586.218, version 1511

    Cannot activate Bitlocker. Run thru turning on Bitlocker, saving key backup to USB, encrypt entire drive, using new encryption, select test Bitlocker encryption, reboot, bitlocker fails: "Bitlocker could not be enabled. The Bitlocker Encryption
    key cannot be obtained from the Trusted Platform Module".

    Have tried:


    • Checked TPM.msc. TPM is recognized, activated, owned etc

    • Deactivated TPM in BIOS, rebooted, logged in, verified off in TPM.msc, rebooted, reactivated in BIOS, TPM.msc sees functioning TPM, still fails same error

    • Cleared and reactivated TPM using TPM.msc. Same error

    • Formatted and reinstalled Win10 3 times. Recreated the Win10 USB install "disk" using the media creation tool for 1 attempt. Same issue each time.

    • All Lenovo driver & BIOS updates installed using Thinkvantage Tools. All MS Win 10 updates installed

    Any help appreciated
     
    boatasiaus, Sep 4, 2020
    #4
  6. Morten695 Win User

    Unable to enable BitLocker after clean install of Windows 10

    Unable to enable BitLocker after clean install of Windows 10

    Hello!

    After upgrading my Surface Pro 3 to Windows 10, I created a recovery disk to be able to clean install Windows 10.

    Rebooting from the Recovery Disk, the following happened:

    1. BitLocker was disabled

    2. TPM clear prompt showed and clicked Yes to continue

    3. Normal set-up (just like in my other laptops I had a clean install of Windows 10)

    Now, I have the Windows 10 set-up. I am trying to enable BitLocker again. But I get the following message:

    This PC deosn't support entering a BitLocker recovery password during startup. Ask your administrator to configure Windows Recovery Environment so that you can use BitLocker.

    I checked the forums on how to enable the Windows Recovery Environment. The ReAgent file found in the Recovery Media's .wim file does not have values for the WinRELocation path but it does not have any zero GUIDs too. The ReAgent file found in the System32
    of my computer, have zero GUIDs but no values on the paths.

    I tried to enable using Reagentc /enable and I get an error of Windows RE image not found.

    Thanks for the help!
     
    Morten695, Sep 4, 2020
    #4
  7. Morten695 Win User
    Unable to enable BitLocker after clean install of Windows 10

    Hello!

    After upgrading my Surface Pro 3 to Windows 10, I created a recovery disk to be able to clean install Windows 10.

    Rebooting from the Recovery Disk, the following happened:

    1. BitLocker was disabled

    2. TPM clear prompt showed and clicked Yes to continue

    3. Normal set-up (just like in my other laptops I had a clean install of Windows 10)

    Now, I have the Windows 10 set-up. I am trying to enable BitLocker again. But I get the following message:

    This PC deosn't support entering a BitLocker recovery password during startup. Ask your administrator to configure Windows Recovery Environment so that you can use BitLocker.

    I checked the forums on how to enable the Windows Recovery Environment. The ReAgent file found in the Recovery Media's .wim file does not have values for the WinRELocation path but it does not have any zero GUIDs too. The ReAgent file found in the System32
    of my computer, have zero GUIDs but no values on the paths.

    I tried to enable using Reagentc /enable and I get an error of Windows RE image not found.

    Thanks for the help!
     
    Morten695, Sep 4, 2020
    #5
Thema:

Unable to enable BitLocker after clean install of Windows 10

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