Windows 10: Unable to enter a passcode or pin

When i press set up my PIN nothing happens, something starts to load then nothing. Might ask me to install something threw the store.

Before this i had enable a diagnostic startup windows + R and msconfig.

:)

 

PIN passcode no longer valid

Hi CatherineLane ,

Thank you for writing to Microsoft Community Forums.

Is that the wired or wireless connection?

If you are using wireless connection, I suggest you to plug in to the Ethernet cable and try entering the password. I also suggest you to change the Microsoft password by login to
login.live.com from other device. Try entering the password through
on-screen keyboard. I also suggest you to enable build-in admin account using command prompt from WinRE, follow the below steps, and check if that helps.

Step: Enable built-in admin from WinRE.

1. On the login screen click on the power button at the bottom right corner of the screen.
2. Hold Shift key and click on restart.
3. Click on Troubleshoot.
4. Click on Advanced options.
5. Click on Command Prompt.
6. Type the command net user administrator /active:yes and press Enter key.
7. Once logged in to the built in admin account, try changing the current user account password.

If you are unable to change the password for the account, I suggest you to create a new user account. Follow the steps from the article to create a new user account

Create a local user or administrator account in Windows 10

We await your response.

Regards,

 

Can't enter PIN for Headset

I'm grateful for your replies. I obviously haven't done a good job of explaining. Here are snips of the windows involved. I have done all the steps suggested, but I can't directly enter the PIN in the larger window. That seems to be my only problem. Plantronics hasn't answered yet, but I'll hope they come through.

 

Unable to enter pin after upgrading to Windows 10

Hi John,

Thank you for posting your query in Microsoft Community.

It would be grateful if you can reply to this question in order to assist you further:

• When you say unable to enter digits, do you mean your keyboard is not working?
• What happens when you try to enter the pin?

Reply with the necessary information to help you troubleshoot the issue. I will be glad to assist you.

Thank you.