Windows 10: Unable to Enter Bank Gift Card in Microsoft Store

Discus and support Unable to Enter Bank Gift Card in Microsoft Store in Microsoft Windows 10 Store to solve the problem; I was given a bank gift card (Visa) for Christmas to use to upgrade my system to Windows 10 Pro. Unfortunately, when I go to the Store to do so, my... Discussion in 'Microsoft Windows 10 Store' started by Kolanv, Jan 2, 2019.

  1. KOLANV
    Kolanv Win User

    Unable to Enter Bank Gift Card in Microsoft Store


    I was given a bank gift card (Visa) for Christmas to use to upgrade my system to Windows 10 Pro. Unfortunately, when I go to the Store to do so, my only options do not allow me to use it. The "Gift Card" option has too many numbers to input, and the "Credit/Debit" option says that its has incorrect information. Being a gift card, it does not have a name or address associated with it (at least not listed on the card), and there is no website or such where I would enter that information. So, I'm stuck trying to figure out how exactly to use the card to upgrade.

    :)
     
    Kolanv, Jan 2, 2019
    #1
  2. SUVARNA GOVINDA
    Suvarna Govinda Win User

    Gift Card

    Hi,

    Thank you for posting your query at Microsoft community.

    I understand your concern and will guide you in the right direction.

    1. Are you referring to Windows store to buy gift card?

    If yes, I suggest you to refer the Microsoft store link below and check if it helps.

    Personalized gift cards

    http://www.microsoftstore.com/store/msusa/en_US/list/All-gift-cards/categoryID.67154100

    Hope the information provided was helpful and do let us know if you need any assistance in the future. We will be glad to help.
     
    Suvarna Govinda, Jan 2, 2019
    #2
  3. NYIMA YONTEN
    Nyima Yonten Win User
    Issues with using Microsoft gift cards on Microsoft Store in Windows 10.

    Hi,



    Thank you for your response with the current status of the issue.

    I suggest you to try to click on Shop for apps, games and more in the Store
    as displayed in the first screenshot. Then check if you are able to shop using the gift card.

    Also I recommend you add a payment method by referring to the below steps and check if it helps.

    1. Open Windows Store.

    2. Then click on Your Account.

    3. Click on Payment Options.

    4. Under Payment options, click on Add a payment option.

    5. Check if you are able to see the Gift Card in the list.



    Let us know if you need any further assistance on Windows related issues and we will be glad to help.
     
    Nyima Yonten, Jan 2, 2019
    #3
  4. BRINK
    Brink Win User

    Unable to Enter Bank Gift Card in Microsoft Store

    App and avatar item gifting now here in Microsoft Store


    Source: App and avatar item gifting is here - Windows Experience Blog


    Tweet



    — Twitter API (@User) View on Twiiter
     
    Brink, Jan 2, 2019
    #4
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Unable to Enter Bank Gift Card in Microsoft Store

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