Windows 10: Unable to Enter Password in Login Screen

Split from this thread.​

PHYSICAL LENOVO KEYBOARD SET TO US ENG....EXACTLY THE SAME AS BEFORE UPGRADE


Moderator Note for Clarification:


Unable to enter password to login to Windows.

This happens after upgrade

:)

 

Unable to login after entering account password in windows 10

Hello

I am unable to login after entering account password into my windows 10 laptop. It kept on loading, but the welcome screen doesn't goes off.

Tried following things but none of them worked

• Restarted multiple times
• Force shutdown
• Restarted the system in safe mode by pressing shift key and restart but still unable to login after entering passoword
• Tried startup-repair but it was unable to repair
• Tried reset my pc with keeping my files but it showed error message after completing 65%

Please help as I do not want to loose my stuff.

Regards

Ankit

 

Keyboard issue when entering password after exiting screen saver

Hi,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if there is change in keyboard settings.

To assist you better, please provided us the information below:

• Are you getting any error message?
• Is the issue occurring while booting to the computer?
• What is the make and model of the computer?

I suggest you to follow the steps below to check if you are able to enter the password using On-Screen keyboard and also run hardware troubleshooter to check for any change in hardware settings.



Step 1: I recommend you to try to use the On-Screen Keyboard to enter the computer.

1. At the login page.

2. Click on Ease of Access icon which is present on the bottom right corner of the screen.

3. Then select On-Screen Keyboard from the list.

4. Click on Password box and enter the password into it through On-Screen Keyboard.

Step 2: I suggest you to perform the Hardware and Devices troubleshooter. Check if it helps.

1. Click on Search bar.

2. Type “Troubleshooting” without the quotes and click on
Troubleshooting.

3. Click on View All on the left panel of the screen.

4. Click on Hardware and Devices.

5. Click on Next and follow the prompts to run the troubleshooter.

Please get back to us with an update on issue with using keyboard at the login page, we will be happy to help.



Thank you.

 

Windows 10 Login Crash Loop

Hi David,

• Which screen are you referring to?
• Are you able to login to Desktop?
• Are you able to see the login screen?

The power icon referred in the steps is present at the login screen. If you are able to see the login screen where you enter the password to go to Desktop, then you need to follow those steps. These steps to be followed if you are able to reach to
login screen but unable to go to Desktop.



Please provide us more information related to the issue so that we can assist you further.