Windows 10: unable to export video from photos app because of video driver?

Discus and support unable to export video from photos app because of video driver? in Windows 10 Drivers and Hardware to solve the problem; I've tried exporting a video and a message pops up about my video driver? I've looked it up and followed multiple things to fix it but i believe it's... Discussion in 'Windows 10 Drivers and Hardware' started by theeanib, Dec 28, 2019.

  1. theeanib Win User

    unable to export video from photos app because of video driver?


    I've tried exporting a video and a message pops up about my video driver? I've looked it up and followed multiple

    things to fix it but i believe it's up to date but it still won't export? I do have an error code but i'm not to sure if i

    can post it.

    :)
     
    theeanib, Dec 28, 2019
    #1

  2. Unable to export videos using Photos application

    Hello,

    Thank you for writing to Microsoft Community Forums.

    I understand that you are unable to export videos using Photo application, let us try few troubleshooting steps to fix this issue.

    Refer the article on Fix problems with apps from Microsoft Store.
    If the issue persists, I suggest you to uninstall and reinstall Photo application.

    To do that,

    1. Click on Start icon.
    2. Type Windows PowerShell.
    3. Right click on it and select Run as administrator.
    4. Type the following command and press Enter: Get-AppxPackage *Photos* | Remove-AppxPackage

    Restart the computer and reinstall Microsoft Photos app from Microsoft Store.

    Hope it helps.

    Sandeep Kumar M

    Microsoft Community - Moderator
     
    Sandeep_KM, Dec 28, 2019
    #2
  3. Windows Photos Export Video Project Problem

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand the difficulties you are facing with the Photos App, while exporting video project. We were able to create and export the video project. So the issue could be with photos app installed in the PC. I would suggest you
    to follow the steps mentioned in these methods.



    Method 1: Please refer the steps as mentioned in

    Fix problems with apps from Microsoft Store
    article.



    Method 2: You can also try to re-install the app using PowerShell. Here are steps to re-install photos app:



    1. Open PowerShell (Admin). Right click on the start button and then on PowerShell (Admin).
    2. Then type: get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
    3. Once the above command is successful. You can install the Photo app from Microsoft Store.


    We await your response.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Dec 28, 2019
    #3
  4. Jerry06 Win User

    unable to export video from photos app because of video driver?

    Windows 10 built in photos app not exporting video

    I have Windows 10 build 1809. I created a video with the built in Photos app, when I try to export the video it does not give the option to save the video to any location. The app just says exporting then goes back to the editing screen.

    I've searched for the video file in file explorer with the modification date when the video was exported with no results. Using Power shell I uninstalled the photos app. I didn't get any feedback from Power shell was finished uninstalling the photos app. After that I reinstalled the app with the store. Of course I repeated the export process I got the same results.

    I'm thinking of re-registering the photos app, but I think I'll get the same results. I'm hoping that I don't need to do a in place upgrade. Where should I go next?

    Thanks in advance.
     
    Jerry06, Dec 28, 2019
    #4
Thema:

unable to export video from photos app because of video driver?

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