Windows 10: Unable to Export Video Storyboard Created in Photos Driver update

Hi there,


Just created a storyboard and went to export the video but it is saying I need to update drivers - all drivers are up to date ? I am very confused.


Just wondering why it won't export - I turned off the encoding etc.





Thank you

:)

 

Exporting Video File Created with Windows Photo

While using Windows Photos , to upload a file for sharing , after 'Create Video' , the generated export file , results in a pixelated grid output.

A combination of still photos and video clips. The format is .mp4 and shows where saved in File Explorer Directory. There is sound, but no image.

What further steps are required for successful exporting and playback of created video file??

 

Unable to export videos using Photos application

Hello,

Thank you for writing to Microsoft Community Forums.

I understand that you are unable to export videos using Photo application, let us try few troubleshooting steps to fix this issue.

Refer the article on Fix problems with apps from Microsoft Store.
If the issue persists, I suggest you to uninstall and reinstall Photo application.

To do that,

1. Click on Start icon.
2. Type Windows PowerShell.
3. Right click on it and select Run as administrator.
4. Type the following command and press Enter: Get-AppxPackage *Photos* | Remove-AppxPackage

Restart the computer and reinstall Microsoft Photos app from Microsoft Store.

Hope it helps.

Sandeep Kumar M

Microsoft Community - Moderator

 

Windows Photos Export Video Project Problem

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties you are facing with the Photos App, while exporting video project. We were able to create and export the video project. So the issue could be with photos app installed in the PC. I would suggest you
to follow the steps mentioned in these methods.



Method 1: Please refer the steps as mentioned in

Fix problems with apps from Microsoft Store article.



Method 2: You can also try to re-install the app using PowerShell. Here are steps to re-install photos app:

1. Open PowerShell (Admin). Right click on the start button and then on PowerShell (Admin).
   
2. Then type: get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
   
3. Once the above command is successful. You can install the Photo app from Microsoft Store.
   

We await your response.



Aditya Roy

Microsoft Community – Moderator