Windows 10: Unable to find the printer after installing udpates

Discus and support Unable to find the printer after installing udpates in Windows 10 Drivers and Hardware to solve the problem; I assume there has been a recent update. My printer HPC3180 no longer appears on my list and has been replaced with HP ePrint. I've tried all the... Discussion in 'Windows 10 Drivers and Hardware' started by Frustrated Paul C, Nov 18, 2019.

  1. Unable to find the printer after installing udpates


    I assume there has been a recent update. My printer HPC3180 no longer appears on my list and has been replaced with HP ePrint. I've tried all the help and troubleshooting options. It is not found if I ADD printer. I can print when in a document, e.g. Word, so the printer is recognized


    ***Original title: Missing printer***

    :)
     
    Frustrated Paul C, Nov 18, 2019
    #1

  2. Unable to install printer in Win10 due to spooler stopping

    Let us resolve your issue in installing your printer. We suggest that you follow the troubleshooting steps below:

    • Uninstall all your printer software and drivers.
    • Disconnect your printer cables; then, restart your computer.
    • Download and install your printer software and drivers from the manufacturer website.
    • One you're done, connect your printer; then, check if the issue still persists.

    Your reply is most important for us to ensure we assist you accordingly.
     
    Michael Gall, Nov 18, 2019
    #2
  3. Rose Cal Win User
    Unable to install printer drivers on Windows10 64bit Pro

    Hi Grey,

    It is possible that you're unable to install printer drivers due to compatibility issue or corrupted drivers. To provide you the accurate resolution, we'd like to gather more information:

    • What is the make and model of your computer?
    • Since you've mentioned that you've followed a dozen suggestions, what are those troubleshooting steps you've done so far?

    In the meantime, we suggest that you follow the steps in this article on how to troubleshoot printer problems
    in Windows 10. You can expand each section and perform the instructions which you're not yet done.

    Additionally, you may also check the information shared by Andre Da Costa on this
    thread about how to determine if you're computer is compatible
    with Windows 10.

    Keep us posted if you need additional help.
     
    Rose Cal, Nov 18, 2019
    #3
  4. Unable to find the printer after installing udpates

    Unable to remove a printer gone in "Unspecified" group

    An outdated, or incompatible printer driver could be causing the issue. We suggest that you update your printer driver, or
    uninstall the printer driver; then, restart the computer, and have Windows install the latest driver automatically. Check the steps below:

    • Press Windows key + R.
    • Type devmgmt.msc and press enter.
    • Locate the printer driver and uninstall it.
    • Restart the computer.

    Keep us posted.
     
    Michael Gall, Nov 18, 2019
    #4
Thema:

Unable to find the printer after installing udpates

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