Windows 10: Unable to 'GET' the Scan app through MSFT store

Discus and support Unable to 'GET' the Scan app through MSFT store in Windows 10 Software and Apps to solve the problem; When I try to 'Get' the Scan app (https://www.microsoft.com/en-us/p/wi...ot:overviewtab), I receive the following message - "This app has been blocked... Discussion in 'Windows 10 Software and Apps' started by clk1946, Nov 26, 2020.

  1. clk1946 Win User

    Unable to 'GET' the Scan app through MSFT store


    When I try to 'Get' the Scan app (https://www.microsoft.com/en-us/p/wi...otUnable to 'GET' the Scan app through MSFT store :eek:verviewtab), I receive the following message - "This app has been blocked by your system administrator....". Something is blocking my ability to download and install the Scan app on one of my systems (windows 10 version 20H2) . After some review, I can see that group policy is preventing my access through the Microsoft store. I'd like to get help in resolving this annoyance - don't know how this was triggered. I'm attaching 4 event log entries to maybe help in diagnosing what is going on.


    Unable to 'GET' the Scan app through MSFT store [​IMG]

    Unable to 'GET' the Scan app through MSFT store [​IMG]

    Unable to 'GET' the Scan app through MSFT store [​IMG]

    Unable to 'GET' the Scan app through MSFT store [​IMG]

    :)
     
    clk1946, Nov 26, 2020
    #1

  2. Unable to purchase app in store

    Hello Nraina thank you for posting.

    Here are some suggestions you can try in order to solve this issue.

    • I would suggest you log with your Microsoft Account on
      https://account.live.com make sure your birth date, time&date and the time zone are correct.

    • If you are having this issue on your Windows Phone, please check the time and date on the phone as well (<<settings <<time&date) and set them on manual.

    • Please also log with the same Microsoft account to
      http://www.xbox.com
      and make sure you have created you Gamertag.

    • As a last step, please just do a soft reset of the phone (if the issues are on you r Windows Phone)
    Press and hold the Power and Volume down buttons for 20 seconds, until the phone vibrates. Once it vibrates, release the buttons and the phone should restart.

    Here is another forum posting that might be helpful.

    Unable to Purchase an App in Windows Store

    Kind Regards
     
    Vladimir Mi, Nov 26, 2020
    #2
  3. Unable to download apps from Windows Store

    Hi Nishadha,

    Sorry for the delay in response.

    Do you face an issue with a particular\ all apps?

    As you have issue with the store downloading apps, try to run these inbuilt troubleshooters.

    We would suggest you to try the steps mentioned in the link

    • Type troubleshooting in the search box and hit Enter.
    • Click View all from the left pane and select Windows store apps.
    • Follow the on-screen instructions and check.

    and

    Follow the same steps to use the Windows update troubleshooter.

    Hope this information helps.
     
    Ravinath P, Nov 26, 2020
    #3
  4. Unable to 'GET' the Scan app through MSFT store

    Unable to download apps from Windows Store

    Hi Nishadha,

    Thank you for posting in Microsoft Community, we appreciate you interest in Windows 10.

    I understand the inconvenience that you are unable to download Apps from Windows Store, we will help you to resolve this issue.

    • Kindly let us know if you are able to see any error message/ notification.

    I suggest you to login through administrator Microsoft Account and perform the below steps and check if it helps:

    Step 1: Re-register the Store App and check.


    • Right click on Start button on the desktop and select
      Command Prompt (Admin).

    • Here, User Account Control window pops up and click on
      Yes to open Command Prompt with administrator privileges.

    • Type the below command in the Command Prompt:

    • powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml

    Hope it helps. Kindly update the status of this issue, we will be happy to help you.
     
    Deepika Gowda, Nov 26, 2020
    #4
Thema:

Unable to 'GET' the Scan app through MSFT store

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