Windows 10: unable to install any game from windows store - upon clicking download it says "acquiring...

im on windows 11 and ive been trying to install games from the Store for several days but it says the same errormentioned above each time. ive tried to reset the app but it didnt work.

:)

 

Unable to install games on the Windows 10 store

Hi,

To resolve your concern about Windows Store, we recommend that you perform the steps below:

Clear & Reset Windows Store Cache with WSReset.exe:

• Go to the Start Screen or the Windows Modern UI screen.
• Type in WSReset.exe.
• Click on Run as administrator.

Note: Windows Store will open and you’ll get a confirmation message saying that: The cache for the Store was cleared. You can now browse the Store for apps.

After performing the steps above, kindly check it and see how it goes.

For additional information regarding this matter, we suggest that you visit this

link.

Keep us posted.

 

unable to re install game error code 0x80070426

Hi,

Thank you for posting in Microsoft Community.

Please answer these questions to assist you better.

• How exactly are you downloading game eg Store or browser?
• Which game are you trying to download?
• Are you able to install other games and apps?

I suggest you to install the game software in Compatibility mode by following the steps below and check if the issue is resolved.

Before installing the game in compatibility mode, I suggest you to delete all the game related files present in the system and proceed with the steps below.

Step 1: Compatibility mode runs the program in the current version of Windows using the settings from previous version of Windows.

• Locate and right-click on the game setup file on your PC and click on
  Properties.
• Click on the compatibility tab, check the box
  Run this program in compatibility mode for, select Windows 10 operating system from the drop down menu and proceed with the installation. Once this is done,
  restart the computer for the effective changes to take place.

Step 2: Also refer the link below.

Why can't I find or install an app from the Windows Store?

http://windows.microsoft.com/en-IN/windows-8/why-find-install-app-windows-store

Applies to Windows 10

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

Thanks

 

unable to download games from app store

Hi,

I suggest that you reset the Windows store, follow the steps below.

Reset the Windows Store

You can use the steps below to refresh the Store which will clear the cache and refresh your library and permissions.

• Close the Windows Store app if you have it open.
• Click Start and type wsreset.
• Right-Click on the command and click Run as Administrator. If the Windows permission box appears, click Yes or Run.
• A black MS DOS screen will appear for a few seconds. Wait for it to disappear and the Store will automatically open.
• Attempt to install Sea of Thieves

If you have further questions, feel free to reply to this thread.

Kind regards,

Leon