Windows 10: Unable to install driver for graphic laptop

I use Star 03 XP-Pen tablet and I need to install the drivers to get the pressure sensitivity good for Krita. However....all my attempts to install the driver failed because the system requires that another tablet program will be uninstalled. I checked on the Device Manager but there is nothing but HID Compliant Pen which I disabled. I tried to download another tablet driver but it again requires the same thing.


Please, recommend me steps to fix it.

:)

 

Unable to install graphics card driver on Windows 10.

Hello Alex,



Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



You may be facing the above issue due to no graphics card drivers installed on your PC. If a device driver is not installed, then the particular device will not be supported on the PC. Any device driver installed on the PC will be visible under
Device manager.



Method 1: I suggest you to download and install the latest and most compatible graphics card driver for Windows 10 operating system from the manufacturer’s website and check if the device driver is visible under
Device manager.



Method 2: If the issue persists, I suggest you to install the drivers in compatibility mode by
following the steps below and check if the issue is resolved.



Step 1: Compatibility mode runs the program in the current version of Windows using the settings from previous version of Windows.

• 
  Download the latest driver setup file from the manufacturer’s website or locate the driver setup file of the previous operating system in your PC.
  
• 
  Right-click on the driver setup file and click on
  properties.
  
• 
  Click on the compatibility tab, check the box
  Run this program in compatibility mode for, select Windows 10 operating system from the drop down menu and proceed with the installation.
  
• 
  Once the driver is installed in compatibility mode,
  restart the PC for the effective changes to take place.
  

Step 2: You can also follow the steps below and check if the issue is resolved.

• 
  Press Windows logo key on the keyboard and type
  Run programs made for previous versions of Windows.
  
• 
  Select the top most search result and follow from step 2 from
  Make older programs compatible with this version of Windows
  (Also applies to Windows 10).
  

Write to us with the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

Graphics driver failed durring installation

Hi Ben,

Thank you for contacting Microsoft Community. I will surely help you.

To understand the issue better, I would need more information from your end.

• Do you get any error messages while booting the computer normally?
• What is the make and model number of the computer?

This issue could have occurred if the driver is not installed properly.

I suggest you to boot the computer to Safe Mode with Networking and check if the issue occurs. If the issue do not occur in Safe Mode with Networking, I suggest you to install latest graphics driver and check if you face any issues.

Step 1:

I suggest you to refer the article and check if it helps.

http://windows.microsoft.com/en-in/windows-10/start-your-pc-in-safe-mode



Step 2:

Now install latest graphics driver and check if you can boot the computer normally.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Graphics driver "requires further installation."

Hi Michael,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience that you are facing, I will be glad to you help you.

The issue could be if the drivers are either not updated or get corrupted. So, I would suggest you to update the display drivers and see if it helps you to fix the issue.

Method 1: Update display adapter driver.

Step 1: Check for the latest driver update through Windows Updates.

• 
  At the Start screen, type
  Windows Update.
  
• 
  Click or tap Settings on the right side of the screen, and then select
  Install optional updates from the left results.
  
• 
  When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.
  
  Incompatible or not properly installed graphics card drivers are the most common cause of this issue.
  

Step 2: Follow the steps below to update the graphics/display drivers.

• Press Windows + X key on the keyboard.
• Go to device manager.
• Right-click your display device.
• Click Update Driver Software and then follow the steps in the wizard that appears.
• Restart the computer and check.

Let us know the status of the issue. We will assist you further.

Thank you