Windows 10: Unable to install games from the store

Discus and support Unable to install games from the store in Microsoft Windows 10 Store to solve the problem; Split from this thread. I cannot download any game on to my PC even if you download it from someone else PC my PC will tell you some file is missing... Discussion in 'Microsoft Windows 10 Store' started by kessepadmore, Apr 1, 2020.

  1. Unable to install games from the store


    Split from this thread.​

    I cannot download any game on to my PC even if you download it from someone else PC my PC will tell you some file is missing but i updated my PC again but i am facing the same problem.

    :)
     
    kessepadmore, Apr 1, 2020
    #1
  2. Pavan_N Win User

    unable to re install game error code 0x80070426

    Hi,

    Thank you for posting in Microsoft Community.

    Please answer these questions to assist you better.

    • How exactly are you downloading game eg Store or browser?
    • Which game are you trying to download?
    • Are you able to install other games and apps?

    I suggest you to install the game software in Compatibility mode by following the steps below and check if the issue is resolved.

    Before installing the game in compatibility mode, I suggest you to delete all the game related files present in the system and proceed with the steps below.

    Step 1: Compatibility mode runs the program in the current version of Windows using the settings from previous version of Windows.

    • Locate and right-click on the game setup file on your PC and click on
      Properties.
    • Click on the compatibility tab, check the box
      Run this program in compatibility mode for
      , select Windows 10 operating system from the drop down menu and proceed with the installation. Once this is done,
      restart the computer for the effective changes to take place.

    Step 2: Also refer the link below.

    Why can't I find or install an app from the Windows Store?

    http://windows.microsoft.com/en-IN/windows-8/why-find-install-app-windows-store

    Applies to Windows 10

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

    Thanks
     
    Pavan_N, Apr 1, 2020
    #2
  3. Unable to install games on the Windows 10 store

    Hi,

    To resolve your concern about Windows Store, we recommend that you perform the steps below:

    Clear & Reset Windows Store Cache with WSReset.exe:

    • Go to the Start Screen or the Windows Modern UI screen.
    • Type in WSReset.exe.
    • Click on Run as administrator.
    Note: Windows Store will open and you’ll get a confirmation message saying that: The cache for the Store was cleared. You can now browse the Store for apps.

    After performing the steps above, kindly check it and see how it goes.

    For additional information regarding this matter, we suggest that you visit this

    link
    .

    Keep us posted.
     
    Wilfred Mac, Apr 1, 2020
    #3
  4. Unable to install games from the store

    Unable to install a game on Windows 10.

    Hello Garrett,

    Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.

    From the above description, I understand you are unable to install the game on your computer.

    Before assisting further, I would like to ask you few questions:

    • Are you the administrator of the user profile?
    • What is the error message/error code you get on trying to install the game on computer?
    • Did you check if the game is compatible with the current operating system?

    You may be facing the above issue due to the incompatibility of the game software with the current operating system on your computer.

    I suggest you to install the game software in Compatibility mode by following the steps below and check if the issue is resolved.

    Before installing the game in compatibility mode, i suggest you to delete all the game related files present in the system and proceed with the steps below.

    Step 1: Compatibility mode runs the program in the current version of Windows using the settings from previous version of Windows.

    • Locate and right-click on the game setup file on your PC and click on
      Properties.
    • Click on the compatibility tab, check the box
      Run this program in compatibility mode for
      , select Windows 10 operating system from the drop down menu and proceed with the installation. Once this is done,
      restart the computer for the effective changes to take place.

    Step 2: You can also follow the steps below and check if the issue is resolved.

    c. Check if the issue is resolved.

    Write to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.

    Thank you.
     
    Likhitha V, Apr 1, 2020
    #4
Thema:

Unable to install games from the store

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