Windows 10: Unable to install HP Printer. Status shows as “Driver is unavailable”.

I’m not able to install my HP Printer and when I check Devices & Printers in the Control Panel, instead of the device being shown as "Ready," it is shown as "Driver is unavailable."




:)

 

HP printer driver

Unable to successfully remove HP printer from the device list in control panel device listings. Printer icon in the listing is shaded and status shows "removing" but it won't delete. How can I remove this device so that I can successfully reinstall it
with an updated driver? Any installation attempt at this point is unsuccessful.

 

printer driver is unavailable

Hi Robert,

Thank you for posting your query on Microsoft Community.

I regret the inconvenience caused to you. We will be glad to assist you with this issue.

It would be grateful if you can reply to this question in order to assist you further:

• How exactly did you try to download the drivers?
• Did you try to check if the printer driver's are shown in the device manager?

Let's try the following steps and check if it helps:

Step 1: Run Hardware and device Troubleshooter.

• Type troubleshooting in the search bar and select it.
• Select View all on the top left corner.
• Click Hardware and device
  troubleshooter.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Step 2: I suggest you to visit the manufacturer website of the printer and download and install the latest drivers and check if it helps.

Let us know the status of the issue. We will be glad to assist you further.

Thank you.

 

Unable to install HP printer


What is the difference between step 2 and step 3? I know how to "remove device" in the devices and printers section of control panel. But how do I find and uninstall the drivers? The HP Full Feature Software is not installed, though maybe some registry remnants are messing things up?

Thanks everyone!