Windows 10: Unable to install Netflix

Discus and support Unable to install Netflix in Windows 10 Software and Apps to solve the problem; Split from this thread. I have the same question, I even reinstalled the Op system I am running version 1903 OSbuild 18362.592. I have a touch... Discussion in 'Windows 10 Software and Apps' started by LuisBarrios9, Oct 12, 2020.

  1. Unable to install Netflix


    Split from this thread.​


    I have the same question, I even reinstalled the Op system I am running version 1903 OSbuild 18362.592.

    I have a touch screen and when I try to install netflix is does nothing I have been dealing with this issue since yesterday and I have tried everything... including the admin, other accounts, other users, checking updates... its frustating, My last resource was reinstalling the OP and after doing so... nothing still. it looks like this is an error with this specific app. hulu and the other apps install fine, is just this one in my case.

    any ideas please?

    :)
     
    LuisBarrios9, Oct 12, 2020
    #1
  2. shaptoni Win User

    Unable to play YouTube or Netflix

    Since upgrading to the latest version of Windows 10 Pro I am now unable to play YouTube or Netflix

    I am using a Lenovo Yoga Book Windows version 10.0.18363

    Netflix Error U7361-1253-800705AA (app)

    Netflix Error H7361-1253-800705AA​ (edge browser)

    YouTube Error JDSEu8jhH639FHdh (edge browser)

    Netflix say:

    If you experience the error code U7361-1253-800705AA on your Windows 10 computer, it typically indicates that your system requires an update. Follow the troubleshooting steps below to resolve the issue.​
    • Perform Windows updates​
    - this is what caused the issue and i am now on the latest version

    • If you are using the Windows 10 N or Windows 10 KN edition, we suggest downloading the Windows Media Feature Pack.
    - this is not applicable for my version

    Can anyone help?

    Thanks
     
    shaptoni, Oct 12, 2020
    #2
  3. Netflix

    Hi Marshall3,

    There could be a number of factors as to why you are having issues launching the Netflix app. This could be caused by a software conflict or due to an issue with the application itself.

    I suggest that you reset your Netflix application by following the steps provided below:

    • Go to Settings > Apps > Apps & Features.
    • Click the Netflix app from the list and then choose Advanced options.
    • Click Reset.

    If the issue persists, you can consider uninstalling and reinstalling the device. To uninstall, follow these steps:

    • Go to Settings > Apps > Apps & Features.
    • Click the Netflix app from the list and then choose Uninstall.

    Let us know how it goes and we'll assist you further if needed.
     
    Monica Cam, Oct 12, 2020
    #3
  4. Unable to install Netflix

    Netflix and Windows 10 .

    Hi Nishkaam,

    There's a possibility that the firewall or antivirus software on your computer is blocking the access to Netflix, we suggest disabling it first before connecting to Netflix. Follow these steps:

    • Close the Netflix app.
    • Turn off the firewall and antivirus software on your computer.
    • Now, launch the Netflix app.
    • Once it's connected to Netflix, turn back on the firewall and antivirus software on your computer.
    • You should be able to access Netflix now.

    Let us know if you need further help.

    Regards.
     
    Vanessa Yar, Oct 12, 2020
    #4
Thema:

Unable to install Netflix

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