Windows 10: Unable to install printer drivers, please help!

Discus and support Unable to install printer drivers, please help! in Windows 10 Drivers and Hardware to solve the problem; My mother bought me this new HP computer just under a year ago. I have been unable to download ANY printer drivers since the day I set up the computer.... Discussion in 'Windows 10 Drivers and Hardware' started by KayKay0960, Jun 3, 2020.

  1. Unable to install printer drivers, please help!


    My mother bought me this new HP computer just under a year ago. I have been unable to download ANY printer drivers since the day I set up the computer. I've done every single walk-through I could find on troubleshooting the print spooler, as I get the message that the driver cannot be installed because the print spooler stopped working. I have no printers installed in my devices, and my printer files are also empty.


    My print spooler seems to work absolutely fine. I monitor it while I do other things in the background, I have it up as type this. It is running seamlessly, and constantly. It is only when I begin to download a printer driver that it stops for a second, then restarts as I have it set to automatic, and restart upon fail. Just enough to stop the download. Trying to download a printer driver is the only thing that makes my print spooler stop working for that quick instant.


    Do I just need a whole new computer or what? Please help!!

    :)
     
    KayKay0960, Jun 3, 2020
    #1
  2. Rose Cal Win User

    Unable to install printer drivers on Windows10 64bit Pro

    Hi Grey,

    It is possible that you're unable to install printer drivers due to compatibility issue or corrupted drivers. To provide you the accurate resolution, we'd like to gather more information:

    • What is the make and model of your computer?
    • Since you've mentioned that you've followed a dozen suggestions, what are those troubleshooting steps you've done so far?

    In the meantime, we suggest that you follow the steps in this article on how to troubleshoot printer problems
    in Windows 10. You can expand each section and perform the instructions which you're not yet done.

    Additionally, you may also check the information shared by Andre Da Costa on this
    thread about how to determine if you're computer is compatible
    with Windows 10.

    Keep us posted if you need additional help.
     
    Rose Cal, Jun 3, 2020
    #2
  3. 95Viper Win User
    Virtual Pdf Printer Driver Won't install and Fixes won't work

    You might be able, if needed, to get the old version, here at oldapps web site (disclaimer: I do not vouch for this site... check any and downloads with your fav malware/antivirus apps): Old Version of PrimoPDF for Windows XP

    PrimoPDF forums are down it seems... however, I found this at PCReview forums, quote from "Unable to Install "Software" Printers":

    Same solution on MSDN thread, "cannot install printer driver in XP Embedded":
     
    95Viper, Jun 3, 2020
    #3
  4. Unable to install printer drivers, please help!

    Unable to install printer in Win10 due to spooler stopping

    Let us resolve your issue in installing your printer. We suggest that you follow the troubleshooting steps below:

    • Uninstall all your printer software and drivers.
    • Disconnect your printer cables; then, restart your computer.
    • Download and install your printer software and drivers from the manufacturer website.
    • One you're done, connect your printer; then, check if the issue still persists.

    Your reply is most important for us to ensure we assist you accordingly.
     
    Michael Gall, Jun 3, 2020
    #4
Thema:

Unable to install printer drivers, please help!

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