Windows 10: Unable to install Spotify from Microsoft Store

I can't download and install the spotify in my Surface Pro 6, Windows 10. What is the problem?


***Original title: Spotify***

:)

 

Unable to integrate Cortana with Spotify.

Hi,



Thank you for writing to Microsoft Community Forums.



We can imagine how difficult it could be when app feature do not work the way they supposed to. However, could you please let us know from where you got the Spotify app?



In the meantime, we would suggest you to follow steps mentioned below and check if it helps.

1. Go to Settings > Time & Language.
   
2. Click on Region & Language.
   
3. Check if country and language is set to United States and
   English (United States).
   
4. Then set up Cortana again.
   
5. Log out from your Spotify account and log in again.
   
6. Then try integrating Cortana with
   Spotify and check.
   

We would also suggest you to run troubleshoot for Microsoft Store Apps if you have installed the app from Microsoft Store by referring to

Fix problems with apps from Microsoft Store.



You may also want to refer
Fix problems with the Start menu or Cortana for details.



Data Loss Disclaimer: While performing
Reset your PC steps there might be a risk of data loss. You may take a backup of the data before performing the steps.





Regards,

 

Spotify


I have just discovered two Spotify entries in the StartUp list in Task Manager.
However there is no trace of Spotify elsewhere in the system.
I went through the registry and deleted every reference to Spotify that could find, although some refused to be deleted.
That made no difference.
The store shows that Spotify is installed. Which is strange.
However I found an entry in the Apps list in Start Menu, clicked uninstall and that cleared the problem.

 

Unable to install Garmin Connect Mobile app from Microsoft Store

Hi James,



Thank you for writing to Microsoft Community Forums.



I understand that you are unable to install the Garmin Connect Mobile app from Microsoft store after uninstalling it.



I suggest you to follow the steps mentioned below and check if that helps.



Method 1:



Reset the store cache.

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for Run.
   
2. In Run dialog box, type
   wsreset and hit enter.
   

The store will restart automatically after the command completes.



Method 2:



Sign out and sign in again to store.

1. Open Microsoft store by clicking on the
   Store icon on the taskbar.
   
2. Now on the top right corner click on the
   account icon and click on the account name.
   
3. Now click on Sign out to sign out of Microsoft Store.
   
4. Click on the account icon again and click on
   Sign in.
   
5. Login with the Microsoft account.
   

If the issue persists, I would also suggest you to check and confirm if the store app is updated and the region, time & language settings are set accordingly. You can refer the steps in the article on
Microsoft Store does not launch
to help you through this process.



Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator