Windows 10: Unable to link device to Microsoft Store

Cannot verify identity in accounts-win10. Not able to synch. or download from Microsoft Store as device not linked to account.

When trying to verify identity it states-illegal state change was requested.

So have purchased game from Store but unable to download.

:)

 

linking this device to my microsoft acount to use xbox app or other microsoft progams

Hi Seef,

Thank you for writing to Microsoft Community Forums.

We'd like to get more information regarding the issue.

1. Do you have child account?
   
2. Are you using Microsoft Store link to download the app?
   
3. Check if you are able to download the app in your Dad’s account?
   

We would suggest you to follow the steps mentioned below and check if it helps.

1. Try to sign out and sign in back in to computer.
   
2. Try to sign in to Microsoft store app with your Microsoft account
   
3. Then try downloading the app from the Microsoft Store App.
   

Looking forward to your response.

Manjunath H

Microsoft Community – Moderator

 

Get link for microsoft store app in windows 10


Hello @apoklyps3, *Smile

If you are wanting a link for a Microsoft Store app shortcut, then you could create one using the link below.

ms-windows-store:

*Arrow App Commands List for Windows 10 | Tutorials

 

Device not connected to microsoft store so cant download apps

Hello,

Thank you for writing to Microsoft Community Forums.

Method 1: Try Signing in to your Microsoft account on your Windows 10 device to sync your settings and Microsoft Store purchases across all your devices. You can set up a new device with your Microsoft account, or if you already
made a user account.

Method 2: Log out and Login back to store.

Steps:

• 1. Open store application on your pc.
  2. Click on the ellipses on right top corner of the screen.
  3. Logout and login back.

You can also try some troubleshooting from the following

Link.

Hope it helps.

Sandeep Kumar M

Microsoft Community - Moderator