Windows 10: Unable to load website

Discus and support Unable to load website in Windows 10 Network and Sharing to solve the problem; After the latest update of windows 10 web browers such as microsoft edge,google chrome and even Internet Explorer is unable to load website instead a... Discussion in 'Windows 10 Network and Sharing' started by adityapatel2, May 5, 2019.

  1. Unable to load website

    After the latest update of windows 10 web browers such as microsoft edge,google chrome and even Internet Explorer is unable to load website instead a message appears "can't reach to this website" this is happening for some days please suggest some solutions

    adityapatel2, May 5, 2019

  2. Unable to view or download videos from websites

    Hi Nelson,

    Thank you for posting your question in Microsoft Community. We are glad to assist you.

    To help you suggest steps to resolve the issue, I would appreciate if you could answer the following questions:

    • Did you make any specific hardware or software changes prior to this issue?
    • Is the issue specific to a particular website?
    Internet Explorer 11 comes with the latest version of flash player pre-installed. So, the issue may rest with the particular page having compatibility issues with the Internet Explorer or there may be an issue with the flash
    player configuration settings in Internet Explorer. Hence, I would suggest you to try the following diagnostic steps to get started in the correct direction and check if the issue persists:

    Method 1:

    I would suggest you to try opening the page in the compatibility view and check if you are able to view the video.

    Fix site display problems with Compatibility View Method 1 does not resolve the issue, proceed to Method 2.

    Method 2:

    Try the additional steps provided in the following link.

    Why won't videos play in Internet Explorer?

    Note: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer
    Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature. Resetting Internet Explorer isn't reversible, and all previous settings are lost after reset.

    Method 3:

    As slightly mentioned in the Method 2, make sure that the necessary add-ons are enabled in Internet Explorer. To do this, follow these steps:

    • Open Internet Explorer.
    • Tap or click the Tools button
    • In the Currently loaded add-ons list, click Run without Permissions.
    • Look for the following add-ons in the list that's displayed. If any of these add-ons are listed, make sure the Status for each is listed as Enabled.
    • Shockwave Active X Control
    • Shockwave Flash Object
    • Java Plug-in (may be multiple add-ons)
    • QuickTime Plug-in (may be multiple add-ons)
    • Windows Media Player
    Having done the above steps, check if the websites are functioning properly.

    Hope this information is helpful. If the issue still persists, please post back for further assistance, we'll be glad to assist you.
    Anupkarkal1709, May 5, 2019
  3. Darshan J Win User
    Unable to view images on websites

    Hi Denis,

    To assist you better please help us with the below information.

    • Which Web browser are you using to use view the Website?
    • Is the issue specific to certain website or all the websites?
    If you are using Microsoft Edge make sure adobe flash player is turned on.

    To Turn on adobe flash player: Open Edge> go to More > Settings > Advance settings > Turn on Use adobe flash player>

    Under the same advance settings tab scroll down, under cookies dropdown select “Don’t block cookies”.

    Suggest you clear the Clear browsing data
    option of Microsoft Edge and check if you still face the issue. To do so perform the steps below.

    • Open Microsoft Edge, go to More > Settings.
    • Select choose what to clear under Clear browsing data, then tick the checkbox (es) for the information that you want to clear.
    Microsoft Edge help

    If you are using Internet explorer I suggest you to follow the below methods and check if it resolves the issue.

    Method 1: Clear the SSL state

    In some instances there may be corrupted information in the Secure Sockets Layer (SSL) cache; this corrupted information can cause websites to not load correctly. This information is cleared each time you
    restart your computer but can be removed by using the Clear SSL State option in Internet Explorer without having to restart your computer. To do this, follow these steps:

    a) Open Internet Explorer

    b) In Internet Explorer, click Tools, and then click Internet Options

    c) Click the Content tab, and then click Clear SSL state

    Let us know if you need any further assistance on Windows related issues and we will be glad to help.
    Darshan J, May 5, 2019
  4. Unable to load website

    Flash websites won't load on Edge


    Thank you for contacting Microsoft community.

    I suggest you to follow the below steps to fix this issue and check if it helps.

    • Open Microsoft Edge browser and go to any website.
    • Click on more option on the right top corner.
    • Click on F12 Developers Tool.
    • Then click on emulation tab.
    • Under “user agent string” tab select which browser you need and check if the issue persist.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

    Karthicka_R, May 5, 2019

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