Windows 10: Unable to log in, pin won't work, password incorrect, says I have no internet

Discus and support Unable to log in, pin won't work, password incorrect, says I have no internet in Windows Hello & Lockscreen to solve the problem; I've been trying to find a solution but none are helping. I am on a cyberpower pc so i don't get the windows boot up screen. When I am on the log in... Discussion in 'Windows Hello & Lockscreen' started by trey faircloth, May 15, 2020.

  1. Unable to log in, pin won't work, password incorrect, says I have no internet


    I've been trying to find a solution but none are helping. I am on a cyberpower pc so i don't get the windows boot up screen. When I am on the log in screen it tells me i can't use my pin. When i click make a new one it sends me back to the log in. My password won't work and when i click "forgot password" it sends me back to the log in. I've tried booting up in safe mode and it's just the log in screen with a weird stretched resolution. But I still can't log in! It tells me no internet only airplane mode which does nothing. I am plugged into the router through a cable. Please help!

    :)
     
    trey faircloth, May 15, 2020
    #1

  2. Log-in Pin is incorrect after Anniversary update


    I had the same issue after my update on Windows 10. I knew that my pin hadn't changed but it was saying it was incorrect. So I said that I forgot my pin and it started going through the steps to reset the pin entered my regular password and when the window popped up to set a new pin I said cancel and then I chose the option to set my pin later. I exited the screen, logged off logged back in, and set up a new pin which happened to be the same pin I had before and it worked. If this still doesn't work I can show step by step screen shots if you need. I have a surface 3 with Windows 10 fully updated 10.0.14393.0
     
    mattman565, May 15, 2020
    #2
  3. MNMary Win User
    Log-in Pin is incorrect after Anniversary update


    After the Windows 10 Anniversary update, when I try to sign in with my pin, it says the pin I entered is incorrect.
    I know it is the correct pin number. It's the same pin I've used since installing Windows 10.
    I have to sign in using my password. I want to go back to using my pin, but I can't change the pin, since don't know what it thinks my old pin is. I understand others are having the same problem.

    Any suggestions would be appreciated.

    Mary
     
    MNMary, May 15, 2020
    #3
  4. samjb Win User

    Unable to log in, pin won't work, password incorrect, says I have no internet

    PIN and password don't work after latest update

    Automatic update pushed last night. Upon restart I typed the PIN I have used since I bought this computer with Windows 10 a year ago. Message said PIN is incorrect. It is not. It's the same PIN. Tried password. Same message. Changed password on another device. I can log in to my Microsoft account on my iPad and Android, but not the PC running Windows 10.

    All "help" suggestions say "check to be sure you are connected to the Internet.I CAN'T LOG IN AT ALL! Anybody else having this problem? I have tried restarting holding this shift key and then all the options under troubleshoot. THEY ALL REQUIRE A PASSWORD! WHICJ DOES NOT WORK!

    Help me, please, Obi Wan Kenobe. you're my only hope.
     
    samjb, May 15, 2020
    #4
Thema:

Unable to log in, pin won't work, password incorrect, says I have no internet

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