Windows 10: Unable to log in to account due to updating security info.

I had created a PIN. It was working fine, but after an update and restart, I got the following error message: "Something went wrong and your PIN isn't available code: 0xd0000225". I tried to create a new one as instructed, but could not due to security info issues. It required some kind of 2-factor authentication, but the only option it gave was a mobile number which i have not had for years. It then made me update the info but it says security info will not be updated for 1 month! I just bought a new expensive device and can no longer use it. Why is this such a long a wait time for feedback

:)

 

Unable to update Microsoft account personal info. Can't use the Store with error: "Your account is missing some key info"

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing with editing Microsoft account and accessing Windows Store, we will help you with this issue.

I suggest you to try the below and check if it helps.

Step 1: I suggest you to log-in Live.com/ Outlook.com from the Microsoft account you are facing issue with.

Try to edit your personal information from the browser and check if the issue persists.

If the issue still persists,

Step 2: I suggest you to log-in to your user account from different browser on different browser, try to edit your personal information and check if the issue persists.

Step 3: If the issue still persists, I suggest you to run Microsoft account troubleshooter.

Link: Microsoft
Account troubleshooter

The following issues are checked by the Microsoft Account Troubleshooter program:

• Corrupt Microsoft Account settings
• Can’t connect to the sync service
• Problems with Microsoft account Policy
• Microsoft Account required
• Connection issues due to proxy or certificate issues
• Problem with system registration
• Signed in with a guest account, or Roaming User Profiles enabled
• You are not connected to the Internet
• Proxy Settings
• You have reached your daily sync quote
• Sync your settings is turned off
• Check system not activated.

Hope it helps. Try the above and reply to the post with an updated status of this issue, we will be happy to help you further.

 

Unable to access Local Disks (C, (D, and any programs inside those

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As you are facing issues with privileges to access the local account, I suggest you to try the below and check if it helps.

• Please be informed us the troubleshooting steps you have already tried.

This issue might be due to some error in system settings.

If you have not yet tried the below steps, I suggest you to perform and check if it helps.

Step 1: I suggest you to log out from the current user account, restart the computer and log-in with the administrator account and check if you are able to access the local drivers.

If the issue still persists,

Step 2: I suggest you to place the computer in safe mode, try to log-in with administrator account and check if the issue persists.

Try the above steps and reply to the post with an updated status of this issue, we will be happy to assist you further.