Windows 10: Unable to log in

I do have an account. I have had two email addresses which really are from the same server. *** Email address is removed for privacy *** was used when I lived in Espanola, NM. After moving 4 or so years ago from there, I went back to the server's name — *** Email address is removed for privacy ***. Unfortunately Cybermesa is unable to delete the espanola address. Microsoft has me at both addresses, I think. Tried to set up account so used the preferred address. Have had to change my password two or three times lately and still not accepted. Frustrated to say the least. Can't talk with anyone to clear it up. Maybe you can.

:)

 

Sometimes unable to log in

Hi,



To troubleshoot you concern, we recommend you to start your computer in safe mode, then perform clean boot after. Refer to the links below for steps:

• Start your PC in safe mode in Windows 10
• How to perform a clean boot in Windows

After performing a clean boot, follow the steps under the section How to reset the computer to start normally after a clean boot troubleshooting.

If the suggestions above will not work, you can follow the troubleshooting steps found on this

link.



Regarding your pin concern, we suggest you to refer to Jessen P's
suggestions on April 25, 2015 found on this
link.

Update us on the result.



Thank you.

 

Unable to log into computer

Hi Ian,

Thanks for the suggestion, though I am unable to preform the clean boot as I need to be logged into the computer to preform it. I am still unable to log in.

Thanks,

Matt

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.