Windows 10: Unable to log into any Microsoft App on PC

Hi,I am able to log into Microsoft 365 online, but am unable to log into any applications on my PC. I am getting an error message 80090016 each time. I can't 'get help' though the PC settings because it is not letting me log in. I would please appreciate some assistance. ThanksMolly

:)

 

Unable to purchase app in store

Hello Nraina thank you for posting.

Here are some suggestions you can try in order to solve this issue.

• I would suggest you log with your Microsoft Account on
  https://account.live.com make sure your birth date, time&date and the time zone are correct.
  

• If you are having this issue on your Windows Phone, please check the time and date on the phone as well (<<settings <<time&date) and set them on manual.
  

• Please also log with the same Microsoft account to
  http://www.xbox.com and make sure you have created you Gamertag.

• As a last step, please just do a soft reset of the phone (if the issues are on you r Windows Phone)

Press and hold the Power and Volume down buttons for 20 seconds, until the phone vibrates. Once it vibrates, release the buttons and the phone should restart.

Here is another forum posting that might be helpful.

http://answers.microsoft.com/en-us/...ws-store/6f0ee18e-c21a-4fd5-a772-1cd6042d3349

Kind Regards

 

Unable to Log Into Microsoft Store App on PC, as well as Other Microsoft Applications? 0x800704cf

Thank you for performing the steps and updating us.

If an application is not functioning as it should, we recommend that you reset the application to permanently delete it's data and go back to it's default state. Kindly follow the steps below to reset the Microsoft Store app:

• Select Start > Settings > Apps.
• Select Apps & features from the left menu.
• Scroll down to Microsoft Store and select it.
• Select Advanced options > Reset.

We are eager on getting this resolved for you; we will wait for your feedback.

 

Sometimes unable to log in

Hi,



To troubleshoot you concern, we recommend you to start your computer in safe mode, then perform clean boot after. Refer to the links below for steps:

• Start your PC in safe mode in Windows 10
• How to perform a clean boot in Windows

After performing a clean boot, follow the steps under the section How to reset the computer to start normally after a clean boot troubleshooting.

If the suggestions above will not work, you can follow the troubleshooting steps found on this

link.



Regarding your pin concern, we suggest you to refer to Jessen P's
suggestions on April 25, 2015 found on this
link.

Update us on the result.



Thank you.