Windows 10: Unable to log into HTTPS

Discus and support Unable to log into HTTPS in Windows 10 Customization to solve the problem; I am unable to log into https://vsm.distribution.dla.mil. In any browser. On any computer (OS 10, OS 7, XP...). I get a message "Certificate is not... Discussion in 'Windows 10 Customization' started by SusanStiles, Apr 22, 2019.

  1. SUSANSTILES
    SusanStiles Win User

    Unable to log into HTTPS


    I am unable to log into https://vsm.distribution.dla.mil. In any browser. On any computer (OS 10, OS 7, XP...).

    I get a message "Certificate is not trusted". I have re-installed their certificates per VSM instructions. VSM says this is a Microsoft issue, not VSM. How can I fix this?

    :)
     
    SusanStiles, Apr 22, 2019
    #1
  2. ANGELA PUN
    Angela Pun Win User

    Sometimes unable to log in

    Hi,



    To troubleshoot you concern, we recommend you to start your computer in safe mode, then perform clean boot after. Refer to the links below for steps:


    After performing a clean boot, follow the steps under the section How to reset the computer to start normally after a clean boot troubleshooting.

    If the suggestions above will not work, you can follow the troubleshooting steps found on this

    link    .



    Regarding your pin concern, we suggest you to refer to Jessen P's
    suggestions on April 25, 2015 found on this
    link    .

    Update us on the result.



    Thank you.
     
    Angela Pun, Apr 22, 2019
    #2
  3. VLADIMIR MI
    Vladimir Mi Win User
    Unable to purchase app in store

    Hello Nraina thank you for posting.

    Here are some suggestions you can try in order to solve this issue.

    • I would suggest you log with your Microsoft Account on
      https://account.live.com make sure your birth date, time&date and the time zone are correct.

    • If you are having this issue on your Windows Phone, please check the time and date on the phone as well (<<settings <<time&date) and set them on manual.

    • Please also log with the same Microsoft account to
      http://www.xbox.com       and make sure you have created you Gamertag.

    • As a last step, please just do a soft reset of the phone (if the issues are on you r Windows Phone)
    Press and hold the Power and Volume down buttons for 20 seconds, until the phone vibrates. Once it vibrates, release the buttons and the phone should restart.

    Here is another forum posting that might be helpful.

    Unable to Purchase an App in Windows Store

    Kind Regards
     
    Vladimir Mi, Apr 22, 2019
    #3
  4. MATTCROFT
    MattCroft Win User

    Unable to log into HTTPS

    Unable to log into computer

    Hi Ian,

    Thanks for the suggestion, though I am unable to preform the clean boot as I need to be logged into the computer to preform it. I am still unable to log in.

    Thanks,

    Matt
     
    MattCroft, Apr 22, 2019
    #4
Thema:

Unable to log into HTTPS

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