Windows 10: Unable to log into windows 10 computer

Discus and support Unable to log into windows 10 computer in AntiVirus, Firewalls and System Security to solve the problem; I just pulled out an old pc i had laying around, and i realized that i forgot the password to the computer. I tried to connect to wifi and use my... Discussion in 'AntiVirus, Firewalls and System Security' started by lisabluish, Apr 11, 2020.

  1. LISABLUISH
    lisabluish Win User

    Unable to log into windows 10 computer


    I just pulled out an old pc i had laying around, and i realized that i forgot the password to the computer. I tried to connect to wifi and use my microsoft password, but I just get an error that says that i was unable to log in, and to go to account.live.com to fix it. I looked and saw that the pc was no longer registered to my account. I tried to reset the pc all together using shift+restart, but when it reboots and powers back on, it asks what i want to reset, but my keyboard and mouse stop working. Overall, i would just like to get into my computer

    :)
     
    lisabluish, Apr 11, 2020
    #1
  2. MATTCROFT
    MattCroft Win User

    Unable to log into computer

    Hi Ian,

    Thanks for the suggestion, though I am unable to preform the clean boot as I need to be logged into the computer to preform it. I am still unable to log in.

    Thanks,

    Matt
     
    MattCroft, Apr 11, 2020
    #2
  3. NORDIC
    Nordic Win User
    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Apr 11, 2020
    #3
  4. ANGELA PUN
    Angela Pun Win User

    Unable to log into windows 10 computer

    Sometimes unable to log in

    Hi,



    To troubleshoot you concern, we recommend you to start your computer in safe mode, then perform clean boot after. Refer to the links below for steps:


    After performing a clean boot, follow the steps under the section How to reset the computer to start normally after a clean boot troubleshooting.

    If the suggestions above will not work, you can follow the troubleshooting steps found on this

    link    .



    Regarding your pin concern, we suggest you to refer to Jessen P's
    suggestions on April 25, 2015 found on this
    link    .

    Update us on the result.



    Thank you.
     
    Angela Pun, Apr 11, 2020
    #4
Thema:

Unable to log into windows 10 computer

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