Windows 10: Unable to log into Windows 11 with correct microsoft credentials

I am unable to log into my pc with my correct microsoft credentials. I am able to log into my other devices iphone, laptop. Internet connection shows the pc is online. I am unable to start my pc in safe/recovery mode. Please help.

:)

 

Microsoft security notification

Hi Maria,



Thank you for posting your query on Microsoft Community.



I appreciate your interest in Windows 10.We sincerely regret for the inconvenience caused.

• 
  Are you logged in using Microsoft account on the desktop?
  

You might be face this issue if the Windows login credentials are removed from the Login Credential manger.

I suggest you to try the following steps and check if it helps.



a. Press Start button and type "Credential Manager".

b. Click on the arrow near the "Windows cached credentials".

c. Check whether the Windows login credentials are listed over there.

d. If the credentials are listed, I suggest you to click on "Remove from vault" and follow the onscreen suggestions.

e. Now check for the issue.



Please let us know if you need further assistance.

Thank you.

 

When, oh when, will Microsoft correct the credentials manager error?

Hi Russell,

Thank you for posting your query in Microsoft Community.

As a workaround I suggest you to follow the steps below and check if it
helps.

• 
  Open the Edge browse
  
• 
  Click on (…) More actions in the upper right corner of the browse
  
• 
  Click on "Settings
  
• 
  scroll to the bottom to "Advanced Settings”
  
• 
  click on "View advanced settings"
  
• 
  scroll down to "Privacy and services"
  
• 
  click on "Manage my saved passwords"
  

This shows the websites you have saved passwords for. They are listed in random order if you click on an entry it will display:

• 
  The URL
  
• 
  The Username
  

Select one of the entries and change one of the passwords, click on Save to Credential Manager and see all of your saved "Web Credentials”.

Also clear the Edge and Internet Explorer data caches (but not the password cache) and

Re-boot your PC before performing this fix.

Hope it helps.

 

Windows 10 not accepting Microsoft Account as Network Credentials

Help, please?

I have three computers on my home network, all with Windows 10. They all could access each other's files through the network after entering my Microsoft Account as Network Credentials.

I replaced the hard drive in my laptop and installed Windows 10 again. Now it cannot access the other two computers, nor can they access the laptop. When I enter my Microsoft Account info in Network Credentials, it says "The user name or password is incorrect".

What I have done:

1. Double-checked that I am using the correct password with my Microsoft Account.
   
2. Rebooted router.
   
3. Connected laptop to network with a network cable.
   
4. Tried everything mentioned on Fix Enter network credentials error on Windows 11/10, on the laptop and my main desktop without success.
   
5. Created a local account on the laptop with a username & password, and I am able to access the files on the laptop from the desktop using that username & password as network credentials, but using my Microsoft Account as network credentials still will not work.
   

None of my computers can be updated to Windows 11, so please don't suggest that.