Windows 10: Unable to login OR RDP using Microsoft Account

Hi Everyone,I have three computers that were set up using my Microsoft Account. Recently I tried to RDP into one of them and I can't. I tried both the local PIN and my Microsoft Account password. Both resulted in "The logon attempt failed". I experienced this in the past and after switching from a Microsoft Account to a local account and back again, it resolved itself but that isn't helping here.Important Details:All three computers are on Windows 10 Pro 21H2All three computers have Remote Desktop enabledMy Microsoft Account is allowed to RDP into all threeMy Microsoft Account uses a custom em

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Microsoft Account and Authentication during RDP

Hello, trying to RDP to my windows 10 (fall creators update) via RDP but the RDP client always fails with invalid credential.

I have tried the combinations:

• Microsoft account primary alias and Microsoft account password
• Local username associated with my Microsoft account and Microsoft account password

Neither is accepted for sign in. I have Mobile sign in enabled on my account so I technically never entered my password here.

 

Unable to login with microsoft account

Hi,

Issues with signing in to a Microsoft account are usually happening due
the two-step verification is turned on or you are traveling or using a new device.
For us to provide an accurate resolution, we would need you to answer the following questions:

• Are you experiencing the sign in issue upon logging in to your computer?
• Are you having the same error when you are trying to sign in to your Microsoft account using a web browser? If yes, is the same issue happening even when you are using other web browsers?
• Have you made any changes to your account before this issue occurred?
• What changes have you made to your computer prior to having this issue?

In the meantime, we suggest that you read and follow the suggested troubleshooting steps on these links:

• When you can't sign in to your Microsoft account.
• We can't sign in to your account.

We are looking forward to your response.

 

MICROSOFT ACCOUNT LOGIN

Hi Arbaaz,



Thank you for contacting Microsoft Community.

In order to help you better, could you please confirm a couple of things:

• Are you able to login with Microsoft account in web?
• What happens exactly when you try to login using Microsoft account?

I suggest you to login to Microsoft account through online login.live.com, if you are able to login to Microsoft account on web then you can reset the password and then try to login and check if the issue persists.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.