Windows 10: Unable to login to Paypal phone broken

Discus and support Unable to login to Paypal phone broken in User Accounts and Family Safety to solve the problem; I use an authenticator app on my phone for 2 step verification to login to paypal but my phone is broken so I can no longer get the code. I've tried... Discussion in 'User Accounts and Family Safety' started by martik777, Jan 12, 2020.

  1. martik777 Win User

    Unable to login to Paypal phone broken


    I use an authenticator app on my phone for 2 step verification to login to paypal but my phone is broken so I can no longer get the code. I've tried using the microsoft authenticator app on another device but it's looking for a QR code to scan which I can't access since I can't login to paypal

    Paypal tells me they is no way they can turn off the 2 step verification whjich means I cannot ever access my account.

    There must be a way around this?

    :)
     
    martik777, Jan 12, 2020
    #1
  2. martik777 Win User

    Unable to login to Paypal phone broken

    I use an authenticator app on my phone for 2 step verification to login to paypal but my phone is broken so I can no longer get the code. I've tried using the microsoft authenticator app on another device but it's looking for a QR code to scan which I can't access since I can't login to paypal

    Paypal tells me they is no way they can turn off the 2 step verification whjich means I cannot ever access my account.

    There must be a way around this?
     
    martik777, Jan 12, 2020
    #2
  3. martik777 Win User
    Unable to login to Paypal phone broken

    Thanks all,

    It's not on a network (no sim), I use text-free and wifi.

    Tried to restore from backup, no luck

    Will try to get the phone charged by bypassing the usb charge port (it was not working)
     
    martik777, Jan 12, 2020
    #3
  4. clam1952 Win User

    Unable to login to Paypal phone broken

    Unable to login to Paypal phone broken

    Put the sim card in a new phone?
     
    clam1952, Jan 12, 2020
    #4
Thema:

Unable to login to Paypal phone broken

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