Windows 10: Unable to login to Win 10 after upgrading from Win 7

Discus and support Unable to login to Win 10 after upgrading from Win 7 in Windows Hello & Lockscreen to solve the problem; I had a Win 7 Dell Laptop . I wanted to upgrade it to Win 10. In the laptop, updated all the drivers & all the latest Windows Updates available to... Discussion in 'Windows Hello & Lockscreen' started by Abhimanyu14, Jun 4, 2020.

  1. Unable to login to Win 10 after upgrading from Win 7


    I had a Win 7 Dell Laptop . I wanted to upgrade it to Win 10.
    In the laptop, updated all the drivers & all the latest Windows Updates available to date.
    Downloaded Win 10 Media creation tool & selected "Upgrade this PC".


    After complete upgradation I was using it in Win 10 yesterday & had no issues. I didn't shut down after upgradation

    I have another Win10 HP laptop which I use daily. I linked the same Microsoft account used in my HP laptop with my upgraded Dell laptop & activated the Win 10.


    Today, when I try to login in. It is showing the error "Your device is offline. Please sign in with the last password used on this device"


    Troubleshooting steps :

    The first point to note is before upgradation, the Win7 user account didn't have any password.

    1. Tried booting into safe mode with networking To check on networking adapter as mentioned in other posts I refered

    2. Tried resetting the PC


    The horrible part is in safe mode also I am unable to enter. There is a password auth even there.
    And when I try to reset the password. It is successful. Verified this from my other laptop browser.


    I am not bothered about any data in the laptop. Ready to do a complete resetting also.

    Any solution to fix this would be great.

    :)
     
    Abhimanyu14, Jun 4, 2020
    #1
  2. lse123 Win User

    is hardware OK (Win 7) for upgrade to windows 10

    I think in one of the other PC with win 7 or win 8.1 I run media creators tools and in some step prompt/found graphics card not supported... for win 10. I didn't found alone reading specs of win 10, but the tool says me... after changed graphics card the tool said all OK and continued OK with upgrade... That I ask to reach this step in this current PC - win 7 - must be all OK for the upgrade? Or must continue to upgrade to show this?
    and got to point

    • UPGRADE this PC now
    • Create media(DVD, USB stick, ISO)
    is hardware OK (Win 7) for an upgrade to windows 10 for this PC???
     
    lse123, Jun 4, 2020
    #2
  3. is hardware OK (Win 7) for upgrade to windows 10

    I think in one of the other PC with win 7 or win 8.1 I run media creators tools and in some step prompt/found graphics card not supported... for win 10. I didn't found alone reading specs of win 10, but
    the tool says me... after changed graphics card the tool says all ok and continued ok... That I ask to reach this step in this current PC - win 7 - must be all ok for the upgrade? Or must continue to upgrade to show this?

    and got to point

    • UPGRADE this PC now
    • Create media(DVD, USB stick, ISO)

    is hardware OK (Win 7) for an upgrade to windows 10 for this PC???
     
    Lse123polis, Jun 4, 2020
    #3
  4. Unable to login to Win 10 after upgrading from Win 7

    Unable to upgrade to win 10 from win 7

    i am unable to upgrade to win 10 from win 7,

    it keeps saying i need to uninstall Sophos anti virus and when i click "uninstall and continue" it fails to find it,

    i've searched the whole registry everywhere and unable to find this Sophos anti virus anymore as i presumed has been long ago uninstalled......why has it resurface to haunt me in my attempt to upgrade to win 10?

    it's very annoying as win keep reminding me to upgrade to win 10 for free and yet am unable to do so and the reminder keeps popping out just to **** me off even more.......
     
    raysky9999, Jun 4, 2020
    #4
Thema:

Unable to login to Win 10 after upgrading from Win 7

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