Windows 10: Unable to login

Discus and support Unable to login in Windows Hello & Lockscreen to solve the problem; Hello my name is Ben and i have a problem with my gaming laptop which has Windows 10 installed. When I booted up, there was an update so I was like... Discussion in 'Windows Hello & Lockscreen' started by BenAung, Jul 24, 2019.

  1. BenAung Win User

    Unable to login


    Hello my name is Ben and i have a problem with my gaming laptop which has Windows 10 installed. When I booted up, there was an update so I was like “I’ll wait it”. After the update when I arrived at the password screen, I entered my password but strangely, it states that my password is wrong, even though it is the correct one. So I tried it several times and it didn’t work. I tried the old method if logging into safe mode and yet I am unable to login even in safe mode. I have searched the internet for countless solutions and some suggest to reset Windows 10 which i do not want to as I am afraid of losing all of my precious files. How do I reslove this problem without resetting my computer? If anybody knows, I would like to hear it and see if it solves my problem.

    :)
     
    BenAung, Jul 24, 2019
    #1
  2. Arun B J Win User

    Can't login to new computer w/Windows 10

    Hi,

    Thank you for your reply.


    • Are you able to login to Microsoft Account on Web?

    • Have you installed any language pack?
    I suggest you to follow the steps below and check if it helps.

    Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

    Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Jul 24, 2019
    #2
  3. Windows 10 Login Crash Loop

    Hi David,



    • Which screen are you referring to?
    • Are you able to login to Desktop?
    • Are you able to see the login screen?


    The power icon referred in the steps is present at the login screen. If you are able to see the login screen where you enter the password to go to Desktop, then you need to follow those steps. These steps to be followed if you are able to reach to
    login screen but unable to go to Desktop.



    Please provide us more information related to the issue so that we can assist you further.
     
    Rohit Siddegowda, Jul 24, 2019
    #3
  4. Unable to login

    Unable to login into the blogger site.

    Hello Janet,



    Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



    From the above description, I understand you are unable to login into your blogger URL on the PC but the same is possible on the mobile device.



    Before assisting further, I would like to ask you few questions:

    • Which browser are you using to access the blogging website (Edge, Internet explorer or other browsers)?
    • Are you not able to login into other websites on the browser?
    • Did you check if the login is permitted in another browser?


    I suggest you to check if you are able to login and access the blogger site on other browsers. If the issue does not persists, check if you are able to access other websites on the browser you are unable to login to the blogger site.



    Write to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.



    Thank you.
     
    Likhitha V, Jul 24, 2019
    #4
Thema:

Unable to login

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