Windows 10: Unable to open a png from the files of a game, despite the game being able to still read it

Discus and support Unable to open a png from the files of a game, despite the game being able to still read it in Windows 10 Ask Insider to solve the problem; All I get is 'It looks like we don't support this format' from photos, and no other program will open it. The game itself can still open it, though,... Discussion in 'Windows 10 Ask Insider' started by /u/thekidandthedaydream, Oct 26, 2020.

  1. Unable to open a png from the files of a game, despite the game being able to still read it


    All I get is 'It looks like we don't support this format' from photos, and no other program will open it. The game itself can still open it, though, and uses the file(s) ingame. how to I fix this?

    i've already tried renaming the file to different types, and put a post on the game subreddit (which weirdly got downvoted). any idea what might be wrong?

    submitted by /u/thekidandthedaydream
    [link] [comments]

    :)
     
    /u/thekidandthedaydream, Oct 26, 2020
    #1

  2. Artifex Mundi games crashing on opening

    Hi,

    Thank you for posting your query in Microsoft Community.

    For better assistance, please share the information:

    • Which is the game that you are not able to play on the computer? Is the issue specific to this game?
    • Do you get any error message?
    • Is the issue particular to Artiflex Mundi games or all games?

    I suggest you to run the Windows Store Apps troubleshooter by following the steps provided below:


    • Type “Troubleshooting” in the search box and press Enter.

    • Click on ‘View All’ on the top left pane.

    • Click on “Windows Store Apps” from the list and follow the on-screen prompts for troubleshooting.
    Hope this helps. Get back to us with the status for further assistance.
     
    Eeshwar Kumar, Oct 26, 2020
    #2
  3. Unable to install a game on Windows 10.

    Hello Garrett,

    Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.

    From the above description, I understand you are unable to install the game on your computer.

    Before assisting further, I would like to ask you few questions:

    • Are you the administrator of the user profile?
    • What is the error message/error code you get on trying to install the game on computer?
    • Did you check if the game is compatible with the current operating system?

    You may be facing the above issue due to the incompatibility of the game software with the current operating system on your computer.

    I suggest you to install the game software in Compatibility mode by following the steps below and check if the issue is resolved.

    Before installing the game in compatibility mode, i suggest you to delete all the game related files present in the system and proceed with the steps below.

    Step 1: Compatibility mode runs the program in the current version of Windows using the settings from previous version of Windows.

    • Locate and right-click on the game setup file on your PC and click on
      Properties.
    • Click on the compatibility tab, check the box
      Run this program in compatibility mode for
      , select Windows 10 operating system from the drop down menu and proceed with the installation. Once this is done,
      restart the computer for the effective changes to take place.

    Step 2: You can also follow the steps below and check if the issue is resolved.

    c. Check if the issue is resolved.

    Write to us with the answers to the above questions and the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.

    Thank you.
     
    Likhitha V, Oct 26, 2020
    #3
  4. Pavan_N Win User

    Unable to open a png from the files of a game, despite the game being able to still read it

    unable to re install game error code 0x80070426

    Hi,

    Thank you for posting in Microsoft Community.

    Please answer these questions to assist you better.

    • How exactly are you downloading game eg Store or browser?
    • Which game are you trying to download?
    • Are you able to install other games and apps?

    I suggest you to install the game software in Compatibility mode by following the steps below and check if the issue is resolved.

    Before installing the game in compatibility mode, I suggest you to delete all the game related files present in the system and proceed with the steps below.

    Step 1: Compatibility mode runs the program in the current version of Windows using the settings from previous version of Windows.

    • Locate and right-click on the game setup file on your PC and click on
      Properties.
    • Click on the compatibility tab, check the box
      Run this program in compatibility mode for
      , select Windows 10 operating system from the drop down menu and proceed with the installation. Once this is done,
      restart the computer for the effective changes to take place.

    Step 2: Also refer the link below.

    Why can't I find or install an app from the Windows Store?

    I can't find or install an app from Microsoft Store

    Applies to Windows 10

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

    Thanks
     
    Pavan_N, Oct 26, 2020
    #4
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Unable to open a png from the files of a game, despite the game being able to still read it

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